Vanshinee Bhirugnath

• Increased customer satisfaction by implementing new service protocols and streamlining branch operations.
• Managed daily branch operations for optimal efficiency and performance, resulting in improved customer experiences.
• Developed and executed strategies to grow the bank''s customer base, expanding business opportunities.
• Led a team of banking professionals, providing regular coaching and development opportunities for career growth.

Enhanced customer satisfaction through the timely management of trade finance transactions and addressing client concerns proactively.

• Mentored junior team members in trade finance best practices, contributing to overall team success and productivity.
• Ensured compliance with regulatory requirements by conducting thorough due diligence on all trade finance transactions.
• Managed complex trade finance portfolios, achieving high levels of customer retention and satisfaction.
• Collaborated with cross-functional teams to resolve trade finance issues promptly, ensuring smooth transaction processing.

• Streamlined trade finance processes by implementing efficient procedures and documentation practices, reducing processing time and errors.
• Managed complex transactions for clients by coordinating with multiple departments to ensure smooth execution of deals.
• Improved client satisfaction with prompt and accurate trade finance services, building lasting relationships.
• Conducted comprehensive risk assessments for trade finance transactions, minimizing potential losses and mitigating risks.