VANISSA BAHADOOR
La Source Road
Summary
Adept at enhancing customer experiences and streamlining payment processes, I leveraged my expertise in point-of-sale operation and team collaboration at Smart Supermarket and KFC to significantly improve service efficiency. My proactive approach in complaint resolution and sales promotion has consistently fostered positive customer relationships and workplace productivity.
Overview
18
18
years of professional experience
1
1
Certification
Work History
Front of House Employee
Pick & Eat Ltd (KFC Flq)
La Source
07.2009 - Current
- Processed cash and credit card payments, promptly returning receipts, coin, bills and payment cards to customers.
- Greeted and talked pleasantly with customers to promote positive image for business.
- Resolved customer complaints in a professional and courteous manner.
- Greeted customers and provided friendly customer service.
- Participated in team meetings to discuss performance metrics and areas for improvement.
Cashier
Smart Supermarket
Virginie Commercial Center
07.2006 - 06.2008
- Processed efficient and accurate cash, check, debit and credit card payments using Point-of-Sale system.
- Maintained current knowledge of store promotions to highlight sales to customers.
- Worked effectively in team environments to make the workplace more productive.
- Completed day-to-day duties accurately and efficiently.
Education
School Certificate -
Professor Basdeo Bissoondoyal College E
Eastern Road, Central Flacq 11-2004
Skills
- Cash handling
- Point-of-sale operation
- Customer relationship management
- Sales promotion
- Complaint resolution
- Team collaboration
Certification
- Customer Care - Services & Hospitality - March 2013
- Working Safely - July 2011
- HACCP Awareness Course - April 2010
- Kay Chemical Product Usage Training by ECOLAB - June 2016
Languages
English
First Language
French
Upper Intermediate (B2)
B2
Accomplishments
- Team Member of HR Team of Yr 2009-2010
- Long Term services Award Certificate - Yr 2024
Timeline
Front of House Employee
Pick & Eat Ltd (KFC Flq)
07.2009 - Current
Cashier
Smart Supermarket
07.2006 - 06.2008
School Certificate -
Professor Basdeo Bissoondoyal College E
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