Vanessa Felix-Deeal
Curepipe,Mauritius
Summary
Organized and dedicated Administrative Assistant with proven track record of providing exceptional customer service in fast-paced environments. Offering keen attention to detail and strong decision-making skills to manage multiple, concurrent tasks. Self-motivated work ethic to perform effectively in independent or team environments.
Motivated professional with extensive experience in customer service, sales and administrative tasks.
Overview
11
11
years of professional experience
Work History
Administrative Assistant
MCB Bank
03.2025 - Current
- Organizing meetings for Leadership, managers, or teams.This includes scheduling, confirming attendance, and preparing necessary materials or agendas.
- Scheduling appointments with clients, vendors, or stakeholders. Ensuring the calendar is up to date with important events and deadlines.
- Acting as a liaison between various departments, ensuring effective communication within the bank.
- Sending out notifications, reminders, or updates regarding services, or policy changes.
- Handling calls, emails, and correspondence with clients.
- Organizing and ensuring the accurate filing of important documents, both digital and physical, such as client contracts,
- Managing the stock of office supplies, printing materials, and other necessary items, ensuring that the office runs smoothly without interruptions.
- Ordering office supplies and ensuring vendors deliver products and services on time.
- Organizing internal training programs or workshops for employees on topics like compliance, customer service, or new software.
- Coordinating events such as conferences, staff gatherings, or community outreach programs.
- Entering and updating customer and transactional data into the bank's systems.
- Assisting in the preparation of regular operational reports, financial summaries, or presentations for management.
Commercial Assistant
IPBD Ltd
01.2019 - 01.2023
- Remove expiry and damaged products on the system (BTS).
- Process invoices and ensure delivery.
- Monitoring and responding to EMAILS.
- Process incoming and outcoming communication.
- Maintain filling in sorting for credit note.
- Assist new client and advice about products.
- Process credit note as per request.
- Coordinate inventory adjustment in the system.
- Follow accurately stock at pressbook, defective and expiry products.
- Make sure that invoices are accurate and there is no short delivery.
- Coordinate incoming requests and assisted outgoing orders.
- Collaborate with co-workers for sponsorship.
Receptionist
AFRINIC
01.2015 - 01.2016
- Engages in superior customer service by making information readily available.
- Demonstrates products and services to clients and management.
- Schedule’s appointments and meetings
- Sets up booths at trade shows and demonstrates the quality and uses of a product.
- Managing and reviewing filing
Receptionist
Vital water bottling Ltd
01.2014 - 01.2015
- Keep calendar constantly updated to facilitate appointment and meeting schedules.
- Establish and maintain various filing & records
- Administrative link to ensure that all parties receive the relevant information respectively
Education
School Certificate -
Adventiste College
• Diploma in Foundation in Travel And Tourism
Kadosh Training
Rose-hill• Human Resources Training
SHEFIELD SCHOOL
Rose-hillAdministrative And Secretarial Courses
Shefield
Rose-hillTCF/Quebec-Comprehension/Expression Orale
Institut De Francais
Rose-HillSkills
- Word
- Excel
- Outlook
- Powerpoint
- Scheduled Calendar
Languages
French
English
Timeline
Administrative Assistant
MCB Bank
03.2025 - Current
Commercial Assistant
IPBD Ltd
01.2019 - 01.2023
Receptionist
AFRINIC
01.2015 - 01.2016
Receptionist
Vital water bottling Ltd
01.2014 - 01.2015
School Certificate -
Adventiste College
• Diploma in Foundation in Travel And Tourism
Kadosh Training
• Human Resources Training
SHEFIELD SCHOOL
Administrative And Secretarial Courses
Shefield
TCF/Quebec-Comprehension/Expression Orale
Institut De Francais
Similar Profiles
Arooj AzadArooj Azad
Relationship Manager at MCB BankRelationship Manager at MCB Bank
NAMRA MUKHTARNAMRA MUKHTAR
CSO at MCB BankCSO at MCB Bank
Awais AhmadAwais Ahmad
Branch Manager at MCB BankBranch Manager at MCB Bank
Daya AucklooDaya Auckloo
Commercial Contracts Manager/Lead Risk and Compliance at VIN METAL SYNERGIES (MAURITIUS) LTDCommercial Contracts Manager/Lead Risk and Compliance at VIN METAL SYNERGIES (MAURITIUS) LTD
Kellysha SooprayenKellysha Sooprayen
Developer, tester, and business analyst at ClarityLabs LimitedDeveloper, tester, and business analyst at ClarityLabs Limited