Tujuka Stella Osho
Port Loiuse
Summary
Dependable professional with experience providing administrative, organizational and customer service support in virtual environments. Proficient in MS Office, G Suite, Asana, Slack and other productivity tools. Possess strong communication and problem-solving skills with time management expertise to consistently meet objectives. Experience delivering customer service and administrative excellence, including clerical support and public interaction. Excels in calendar management, scheduling, data entry and database administration. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
9
9
years of professional experience
Work History
Virtual Assistant
Kaystell Ltd
09.2022 - Current
- Conferred with customers by telephone, chat or email to provide information.
- Completed business correspondence, transcription, and data entry.
- Monitored emails, organized inbox, and prioritized messages for supervisor.
- Kept extensive contact list updated with new contacts and changes to existing contacts.
- Set up virtual Zoom meetings, invited guests and disseminated agendas.
- Answered and screened calls to provide information, schedule appointments and take detailed messages.
- Managed CRM input, exports and clean up.
- Prepared PowerPoint presentations and ran slide shows remotely for virtual meetings.
Virtual Assistant/ Social Media Manager
Gifted Jemigah
05.2019 - 06.2022
- Collaborated with team members to develop creative campaigns for social media platforms.
- Analyzed marketing plan and social media strategies to identify strategic weaknesses and make recommendations for improvements.
- Developed and managed content calendars for each platform to establish timely and relevant posts.
- Analyzed and reported social media and online marketing campaign results.
- Developed relationships with influencers to grow reach of company and create wider visibility.
- Developed marketing content such as blogs, promotional materials, and advertisements for social media.
- Suggested and implemented new features to develop brand awareness.
- Conducted research to determine current benchmark trends and audience preferences.
Personal Office Assistant
Evergreen Int'l Schools
05.2014 - 03.2019
- Completed clerical tasks such as filing, copying, and distributing mail.
- Managed daily data entry and kept clerical information accurate and up-to-date.
- Maintained and updated office records, both digital and physical.
- Welcomed office visitors and alerted staff to arrivals of scheduled appointments.
- Collaborated with various departments to complete assigned tasks.
- Submitted employee payroll documentation weekly to avoid errors and kept employees paid accurately and on time.
- Organized events and meetings to maximize capacity and keep event venues running smoothly.
- Answered and managed incoming and outgoing calls while recording accurate messages for distribution to office staff.
- Assisted with onboarding of new employees.
- Purchased and maintained office supplies.
- Supported staff on special assignments and ad hoc projects.
- Monitored and tracked budgets and expenses.
- Coordinated travel arrangements for staff members.
Education
Bachelor Of Business Administration - Business Administration
Universiti Teknologi Malaysia
Malaysia Secondary - Secondary Education
Nawair Ud Deen Grammar School
Nigeria 05.2013
Skills
- Office Supplies and Inventory
- Client Meetings
- User Experience
- Employee Timesheet Processing
- Meeting Leadership
- PowerPoint Presentations
- Business Correspondence
- Office Organization
- Database Maintenance
- Travel Planning
- Email Management
- Social Media Updating
- Advanced Excel Spreadsheet Functions
- Microsoft Office
- Customer Support Needs Assessment
- Social Media Digital Marketing
- Multitasking and Time Management
- Computers and Technology
- Customer Relations and Communications
- Set Appointments
- Remote Conferencing
- Business Needs Analysis
- Customer Inquiries
Languages
French
Beginner (A1)
English
Advanced (C1)
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote
Every problem is a gift—without problems we would not grow.
Tony Robbins
Timeline
Virtual Assistant
Kaystell Ltd
09.2022 - Current
Virtual Assistant/ Social Media Manager
Gifted Jemigah
05.2019 - 06.2022
Personal Office Assistant
Evergreen Int'l Schools
05.2014 - 03.2019
Bachelor Of Business Administration - Business Administration
Universiti Teknologi Malaysia
Secondary - Secondary Education
Nawair Ud Deen Grammar School
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