Tooree Kevin
Fond Du Sac,Pamplemousses
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
5
5
years of professional experience
Work History
Accounts Clerk
Head Office Rogers Hospitality Operations Ltd
Labourdonnais, Mapou, River Du Rempart
10.2023 - Current
- Reconciled bank accounts on a daily basis.
- Maintained accurate records of financial transactions.
- Processed customer payments accurately and promptly.
- Managed accounts payable and receivable functions effectively and efficiently.
- Performed month-end closing procedures, including journal entries and reconciliations.
- Developed strong working relationships with vendors to facilitate timely payments.
- Reviewed expense reports for accuracy prior to processing reimbursement requests.
- Tracked income and expenses for business using accounting software.
- Assessed data and information to check entries, calculations and billing codes for accuracy.
- Applied mathematical skills to calculate totals, check figures, and correct problems with physical and digital files.
- Prepared month-end closing entries for detailed reporting and recordkeeping.
- Reconciled or entered report discrepancies found in financial records.
Finance Intern
Head Office Rogers Hospitality Operations Ltd
Labourdonnais, Mapou
05.2023 - 10.2024
- Developed Excel spreadsheets to track expenses, revenue, cash flows and other KPIs.
- Assisted in preparing weekly, monthly, quarterly, and annual financial reports.
- Developed and utilized spreadsheets, databases and other computer applications to complete assigned tasks.
- Prepared reporting to provide analytical support during month-end close process.
- Performed administrative tasks and assisted with special projects to support finance department operations.
- Assisted in the preparation of audit documents, such as reconciliations and journal entries.
Telephone Operator
Mauricia Beachcomber Resort & Spa
Grand Baie
12.2022 - 01.2023
- Answered calls with friendly and polite approach to engage callers and deliver exceptional customer service.
- Took messages from callers and accurately relayed details to intended staff.
- Answered incoming calls in a professional, courteous and timely manner.
- Responded to customers' requests for assistance with various issues they were having.
- Maintained updated records of customer interactions, transactions, comments and complaints.
- Provided customer service to callers by answering questions and providing requested information.
- Greeted callers warmly and asked how they could be assisted.
- Assisted customers with placing orders over the phone.
- Offered suggestions for improving customer service processes in order to provide better experiences for callers.
Front Office Trainee
Mauricia Beachcomber Resort & Spa
Grand Baie
06.2022 - 09.2022
- Supported front desk team members during peak hours or when needed.
- Solved minor customer issues and escalated major problems to supervisor.
- Scheduled meetings and meeting rooms for staff, corporate partners and customers.
- Operated multi-line switchboard for busy office and routed incoming calls to correct individuals.
- Trained new employees on proper front office procedures and protocols.
- Do welcoming of guest.
- Provide hotel Information.
- Attend guest complains and queries.
F&B Attendant
Lux*
Grand Gaube
12.2019 - 03.2020
- Greeted guests and provided excellent customer service.
- Assisted in maintaining a clean work environment by wiping down surfaces when needed.
- Provided excellent customer service by anticipating guest needs, responding promptly and acknowledging all guests, however busy and whatever time of day.
- Resolved customer complaints in a polite manner according to company policy.
- Supported other wait staff members when needed during peak times; assisted with taking orders from large groups.
- Delivered food to tables in a timely manner while ensuring correct temperatures were maintained.
- Greeted customers, answered questions and recommended specials to increase profits.
- Arranged place settings with clean tablecloths, napkins and tableware to prepare for incoming guests.
Education
Diploma - International Hotel And Tourism Management
HTMI Switzerland
Polytechnics Mauritius LtdFoundation - International Hotel And Tourism Management
HTMI Switzerland
Polytechnics Mauritius LtdSC/GCE O Level -
Cosmopolitan College
Plaine Des PapayesSkills
- Computer Literate
- Complaint Handling
- Guest Relations
- Leadership
- Communication
- Time Management
- Collections and Invoice Processing
- Expense Reports
- Month-End Documentation
Accomplishments
- HTMI Global Student Forum 2022 Innovation Challenge The 1st Place
Languages
English
Upper Intermediate (B2)
B2
French
Intermediate (B1)
B1
Hindi
Elementary (A2)
A2
Chinese (Mandarin)
Elementary (A2)
A2
Timeline
Accounts Clerk
Head Office Rogers Hospitality Operations Ltd
10.2023 - Current
Finance Intern
Head Office Rogers Hospitality Operations Ltd
05.2023 - 10.2024
Telephone Operator
Mauricia Beachcomber Resort & Spa
12.2022 - 01.2023
Front Office Trainee
Mauricia Beachcomber Resort & Spa
06.2022 - 09.2022
F&B Attendant
Lux*
12.2019 - 03.2020
Diploma - International Hotel And Tourism Management
HTMI Switzerland
Foundation - International Hotel And Tourism Management
HTMI Switzerland
SC/GCE O Level -
Cosmopolitan College
Similar Profiles
Esther Sabine LabontéEsther Sabine Labonté
Internal Auditor at Rogers Hospitality Operations LimitedInternal Auditor at Rogers Hospitality Operations Limited
Jean Eric Whellan KooroosamyJean Eric Whellan Kooroosamy
Night Receptionist at Rogers Hospitality Ltd - Heritage Awali Resort & SpaNight Receptionist at Rogers Hospitality Ltd - Heritage Awali Resort & Spa
Govind SarasvadeeGovind Sarasvadee
Shop Supervisor at Rogers Hospitality Veranda TamarinShop Supervisor at Rogers Hospitality Veranda Tamarin