Thessa Chadia Collard

• Handled customer inquiries, complaints, and returns professionally, ensuring a positive experience for all clients.
• Processed transactions accurately while maintaining a high level of customer service.
• Increased sales by building strong customer relationships and providing excellent service.
• Helped customers locate products and checked store system for merchandise at other sites.

• Gained hands-on experience by participating in the creation of daily specials and menu items.
• Developed culinary knowledge by working with experienced chefs in various kitchen stations.
• Increased understanding of flavor profiles and ingredient pairings, resulting in more innovative dishes.
• Delivered exceptional customer experiences by accommodating dietary restrictions and special requests when preparing meals.

• Create a safe, stimulating and entertaining environment for young clients, by organising various fun and educational activities

• Ensuring the safety, well-being and happiness of children

• Developed comprehensive strategies designed not only to drive initial interest in volunteering but also foster long-term engagement from those who choose this path.
• Served as an advocate both internally externally related matters concerning mission-driven endeavors pursued collectively by all parties involved.
• Promoted a culture of collaboration, fostering strong relationships among volunteers, staff members, and stakeholders alike.
• Provided ongoing support for volunteers throughout their tenure with the organization, addressing any concerns or issues that arose during this period promptly and professionally.

• Planning and directing various events and activities, ranging from sports to theme nights, games and workshops
• Excellent interpersonal skills for interacting with people of different nationalities and ages, creating a welcoming environment
• Flexibility and ability to adapt to customer needs and expectations, while dealing with unforeseen events

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