TESHNI GOPAL
Rose-Belle,Mauritius
Summary
High-achieving project management professional possessing excellent communication, organisational and analytical capabilities. Results-orientated and high-energy individual with a talent for leading by example and inspiring peak performance. Demonstrated ability in leading and managing complex networking and telecom projects.
Overview
9
9
years of professional experience
6
6
years of post-secondary education
1
1
Certification
Work History
Senior Project Manager
ORANGE BUSINESS SERVICES
10.2023 - 01.2025
- Lead and oversee end-to-end telecom projects such as Fibre deployment, Data Center services, SD-WAN integration, VPN and internet services delivery for Orange Business France customers, ensuring successful delivery of projects within scope, budget, and timeline
- Collaborate with global and local teams and clients to define project objectives, requirements, and deliverables
- Develop and manage project plans, timelines, and resource allocations
- Conduct risk assessments and implement mitigation strategies to ensure project success
- Regularly communicate project status, updates, and key milestones to stakeholders
- Foster a collaborative and positive team environment, providing guidance and support to project team members
- Implement project management best practices, methodologies, and continuous improvement initiatives
Senior Network Architect
Tx & Datacom, EMTEL LTD
04.2023 - 09.2023
Network Architect
Tx & Datacom, EMTEL LTD
10.2018 - 04.2023
- Responsible for planning, design, implementation, operation and maintenance of Transmission, Fixed Access and Datacom network of Emtel Network Infrastructure
- Led the planning and execution of projects using tailored project management and ITIL frameworks.
- Monitored the works of subordinates through supervision, delegation of tasks, training and coaching
- Analyzed and resolved network issues using appropriate troubleshooting techniques, ensuring efficient operations and maintenance.
- Contributed to the write-up of Network Incident Reports and follow-up on implementation of Recommendations
- Analysed network problems and new solutions with test equipment and lab setups
- Provided expert analytical and technical advice to subordinates as well as to customer requests
- Participated in monthly CAB meetings as per Change Management Process and performed Resource Allocations
- Ensured all network databases, inventories, log reports and spare databases were constantly updated and accurate
- Assisted in the Outsourcing of Services, Request for Quotation (RFQ) / Bill of Quantities (BOQ) & other peripherals
- Negotiated with vendors to secure cost-effective solutions and enhanced service delivery.
- Developed roadmaps for technology growth and phase-out strategies, aligning with business goals.
- Configuration, maintenance of Caches, Peerings, IP Transits for international connectivity
- Responsible for optimising Traffic Engineering for IP-MPLS network and for International IP Transits
- Developed and maintained reporting trackers such as Project Trackers, Action Point Trackers and adhoc reports
- Maintained and improved backup solutions, information security and disaster recovery plans to ensure Business Continuity
- Contributed towards Business Process Automation and Automation of routine tasks
- Designed and implemented a website for provisioning automation
- Optimised service delivery internally through process efficiencies, documentations and so on
Virtual Private Network Owner (VPO) Specialist
ORANGE BUSINESS SERVICES
07.2016 - 09.2018
- Provisioning of on-time, error-free Custom IP configurations and maintenance on CISCO, Juniper, Network Boost and other devices
- Acted as the Customer's point of contact during change implementations
- Provided 24/7 support for incident management and for complex IP related problems
- Acted as Network Security Point of Contact
- Designed and implemented network automation scripts for regular audits and bulk changes
- Participated in technical calls with lead VPO and lead architect and handled complex implementation and troubleshooting cases
Education
MSc - Project Management
University of Mauritius
08.2017 - 10.2019
BEng (Hons) - Electronic and Communication Engineering
University of Mauritius
08.2012 - 05.2016
Skills
- Project Management: Agile, Traditional, Hybrid, Stakeholder Management, Risk Management, Budgeting, Team Coaching, Team Leadership
- Network Expertise: Routing and Switching, Service Provider, Routing Protocols (BGP, ISIS, OSPF, EIGRP, MPLS and so on), Class of Service, Layer 2 and Layer 3 VPNs, Load balancing, Redundancy Protocols etc
- Experience about High Availability, Tunnels, IP Multicast, DPI, Firewall, SD-WAN, Content Inspection, Peerings, IP Transits, Caches, DNS, CG-NAT, DDOS, Netflow, SNMP, VoIP, Data Centers, Transmission Media (Microwaves, FTTx, Copper) and Last Mile Technologies
- Basic Web programming with HTML, PHP, JavaScript & Network automation with Python and Linux, C/C programming, Microsoft Excel
Accomplishments
- 2024: Received a Change Maker Award by Orange Business Ltd
- 2021: Awarded Network Employee of the Year 2021 by Emtel Ltd.
- 2020: Awarded Certificate of Appreciation in recognition of dedication and hard-work demonstrated during the confinement period by Emtel Ltd.
- 2019: Awarded the 'Network Employee of the Quarter 4 Award' by Emtel Ltd.
- 2017: Awarded Certificate for 'Doing what is right' in H2 by OBS Mauritius.
- 2016: Awarded Postgraduate scholarship on a shared basis with the best graduate of the Faculty of Engineering of the University of Mauritius.
- 2011: Ranked 11th on Science Side (Girls) for Higher School Certificate Examinations.
- 2011: Ranked 7th in Mauritius in 9709 Mathematics at the Advanced Level (HSC).
- 2009: Ranked 4th in 4307 Additional Mathematics in Mauritius for SC 'O' Level.
Certification
- 2024: Project Managaement Insitute - Project Managaement Professional (PMP®)
- 2024: Council for Six Sigma Certification - Lean Six Sigma White Belt
- 2024: Completed 4-hour training about Power BI - Exodus Experts
- 2023: Juniper Networks Certified Professional – Service Provider Routing and Switching (JNCIP-SP)
- 2022: Completed 35 Hours of Training on Project Management – PMP Exam Prep course
- 2022: Fortinet NSE 4 Network Security Professional
- 2021: Huawei Certified ICT Associate – 5G (HCIA-5G)
- 2020: Huawei Certified ICT Associate – Datacom (HCIA-Datacom)
- 2020: Juniper Networks Certified Specialist – Service Provider Routing and Switching (JNCIS)
- 2020: Fortinet NSE Certified – Level 1 and Level 2
- 2019: Huawei Certified ICT Associate – Access (HCIA-Access)
- 2019: Juniper Networks Certificate Associate - Junos (JNCIA)
- 2016: Cisco Certified Network Associate Routing and Switching (CCNA)
References
References available upon request.
Timeline
Senior Project Manager
ORANGE BUSINESS SERVICES
10.2023 - 01.2025
Senior Network Architect
Tx & Datacom, EMTEL LTD
04.2023 - 09.2023
Network Architect
Tx & Datacom, EMTEL LTD
10.2018 - 04.2023
MSc - Project Management
University of Mauritius
08.2017 - 10.2019
Virtual Private Network Owner (VPO) Specialist
ORANGE BUSINESS SERVICES
07.2016 - 09.2018
BEng (Hons) - Electronic and Communication Engineering
University of Mauritius
08.2012 - 05.2016
- 2024: Project Managaement Insitute - Project Managaement Professional (PMP®)
- 2024: Council for Six Sigma Certification - Lean Six Sigma White Belt
- 2024: Completed 4-hour training about Power BI - Exodus Experts
- 2023: Juniper Networks Certified Professional – Service Provider Routing and Switching (JNCIP-SP)
- 2022: Completed 35 Hours of Training on Project Management – PMP Exam Prep course
- 2022: Fortinet NSE 4 Network Security Professional
- 2021: Huawei Certified ICT Associate – 5G (HCIA-5G)
- 2020: Huawei Certified ICT Associate – Datacom (HCIA-Datacom)
- 2020: Juniper Networks Certified Specialist – Service Provider Routing and Switching (JNCIS)
- 2020: Fortinet NSE Certified – Level 1 and Level 2
- 2019: Huawei Certified ICT Associate – Access (HCIA-Access)
- 2019: Juniper Networks Certificate Associate - Junos (JNCIA)
- 2016: Cisco Certified Network Associate Routing and Switching (CCNA)
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