TEDDY NYANDIGISI MOGAKA
NAIROBI
Summary
Focused Sales Manager committed to motivating others and offering extensive knowledge, penetrating new territories and promoting product lines.
Highly effective mentor, driven to assess individual and group performance to implement improvements and set goals.
Determined individual with background in establishing and nurturing lucrative partnerships.
Overview
17
17
years of professional experience
Work History
Agent Expansion Manager
Koko Networks Ltd
03.2022 - Current
- Leading a team of Agent Expansion Representatives to set up the Agent Network in the territory
- Identifying & recruiting Agents
- Ensuring a great agent onboarding experience, compliance & training.
Customer Sales Manager
Koko Networks Ltd
01.2021 - 02.2022
- Managing, developing & coaching a team of sales representatives to achieve monthly and quarterly sales targets
- Conducted regular performance reviews with individual team members, identifying areas for improvement and providing constructive feedback.
- Providing field support to ensure closure of sales opportunities
- Analyzing daily, weekly & monthly sales reports for decision making
- Exceeded annual sales goals by implementing effective territory management techniques.
Sales Manager - East Africa (Kenya, Tanzania, Uganda, Rwanda & Ethiopia)
Peak Destination Management Company
07.2018 - 05.2020
- Provided induction, training and support to ensure that team members became fully functional and motivated in their roles
- Facilitated cross-functional communication between sales, marketing, and product development teams to ensure cohesive efforts towards shared goals.
- Streamlined sales processes for improved efficiency, resulting in higher conversion rates.
- Exceeded sales quotas and increased profitability through effective sales strategy and business planning.
- Processing all sales in line with guidelines, procedures and training materials
- Building products for customers, providing them with product/s that suits and fulfill their needs.
Business Development Manager
Cyber Trace Ltd
05.2017 - 06.2018
- Overseeing the day to day management of the sales & marketing team countrywide
- Interviewing and hiring new members of the sales & marketing team
- Generated new business with marketing initiatives and strategic plans.
- Devising marketing materials and tools to support the new business teams.
- Represented company and promoted products at conferences and industry events.
- Achieved sales goals and service targets by cultivating and securing new customer relationships.
- Achieved established KPI for company, regional team and individual performance through teamwork and focus on customers.
- Increased client base by identifying new business opportunities and cultivating strong relationships with key decision makers.
Branch Manager
African Touch Safaris (ATS) Travel
07.2015 - 05.2017
- Directing all operational aspects: credit, operations, customer service, human resources, administration and sales
- Managing key accounts by maintaining and growing existing relationships in the region
- Networking to improve the presence and reputation of the branch and company in the region
- Bringing out the best of branch's personnel by providing training, coaching & motivation.
- Created strategies to develop and expand existing customer sales, resulting in increase in annual sales.
Business Development Team Leader
ICEA Lion General Insurance
06.2014 - 06.2015
- Establishing and building new relationships with existing and potential producers that have prospective business that meets the companies underwriting criteria
- Maintaining existing relationships in order to protect existing books of business
- Coordinating Relevant marketing and incentive campaigns
- Assisting brokers and independent Agents with product and business queries, including quotations and presentations.
Unit Manager
Resolution Insurance
12.2011 - 05.2014
- Preparing & making presentations to potential clients aimed at developing solutions to their needs
- Generating timely and accurate sales reports for decision making
- Facilitating motivational and team work activities
- Identifying, recruiting, training and availing well motivated business consultants
- Achieving assigned budget by generating business within the unit
- Carrying out quarterly staff appraisals and ensuring interventions that result in satisfactory performance
- Recommending & Monitoring incentive schemes aimed at motivating consultants
- Undertaking market research, identifying & recommending ways for the company to keep abreast with current market requirements.
Corporate Sales Team Leader
Next Generation Broadcasting
02.2011 - 11.2011
- Developing, managing the implementation and execution of the corporate sales strategy
- Managing corporate sales activities to maximize sales revenues and maintain sustainable sales growth in order to achieve revenue targets
- Establishing and managing an active pipeline of corporate prospects
- Providing sales leadership to the team by mentoring, motivating, encouraging& delivering results
- Promoting the product through conventions, trade shows, public relations, etc
- Being up to date with all upcoming seminars, conferences and corporate events, in order to discuss and explain materials to prospective clients
- Working with marketing to develop leave-behind products, newsletters, advertising materials, etc.
- Devised and implemented processes and procedures to streamline operations.
- Promoted high standards through personal example to help each member understand expected behaviors and standards.
Sales Team Leader
Wananchi Group (Rysar Kenya Ltd)
02.2010 - 12.2010
- Seeking right of entry agreements for residential houses in Nairobi for Zuku/Wanainchi group's revolutionary triple play service (internet, cable TV & telephony) cabling through landlords, property managers and property chairmen
- Activating and managing the pre selling process and strategy
- Researching market trends, competitor analysis and customer needs
- Maintaining a customer database of prospective clients & key decision Makers.
Sales & Administration Manager
Smartcabs Limited
08.2008 - 11.2009
- Formulating new business development and management strategy
- Researching market trends, customer needs& developing customer contacts
- Ensuring coordination of all departments & attainment of annual revenue targets
- Supervised, managed and trained 5-person office staff & 20 drivers
- Recruited, interviewed, screened & hired job applicants, trained and developed new staff
- Managing & coordinating Sales representatives' work relating to routine sales forecasting, design process, deliveries & invoicing
- Overseeing CRM for key account customers through effective communication.
Sales & Marketing Executive
Smartcabs Limited
07.2007 - 07.2008
- Prospecting new corporate and individual clients & making sales presentations
- Researching market trends, competitor analysis and customer needs
- Managing customer accounts& complaints resolution
- Debtor reconciliations & follow-up on default payments.
Education
BACHELOR OF BUSINESS ADMINISTRATION -
Limkokwing University of Creative Technology
ADVANCED DIPLOMA: Business Administration -
DIPLOMA: Human Resource Management -
Skills
- Business Development
- Sales Strategies
- Analytical and Logical Thinking
- Sales Coaching
- Goal-oriented mindset
- Market monitoring
- Sales negotiation
Accomplishments
- Koko Networks
- Grew the sales by 70% in assigned territory
- Recruited & managed over 109 agent shops
- Designed & executed expansion projects
- Peak DMC
- Consistent annual sales growth 55%
- Achieved annual sales target
- Customer satisfaction 4.85 from 4.6 within one year
- ATS Travel, Grown new product sales 33% in 90 days and sustained an average of over 30% Monthly sales growth while reducing DEBT to 26% from 73%.
- Resolution Insurance Ltd
- Grew new product sales 100% in 120 days and sustained an average of over 60% Quarterly sales growth for a new unit.
- Produced the rookie of the year 2012, 2013 who produced 415% above budget respectively
- Named Unit Manager of the month 8 times for February, May, June, July 2013, second Quarter 2013, January, March 2014 and 1st Quarter 2014
- Chair County Strategy, Member Product Development committee & Product Champion 2014
- Next Generation Broadcasting
- Designed a successful corporate sales department that complemented other sales channels
- Worked with customer service to create an efficient corporate customer service and pioneered the use of social networks as a customer service tool
- Smartcabs
- Enabled a startup company to the breakeven point within one year by growing sales by over 200%
- Achieved over 90% service & fuel efficiency by introducing a fleet management system
- Developed a career development path for staff that allowed them to achieve their career goals
- Implemented a reward program focusing on recognizing and rewarding top performers
Skills Areas Of Strength
- A Fast Learner Who Possesses Initiative and Persistence
- Strategic Thinking and Planning /Professional individual with a positive attitude
- Excellent Oral/Written Communication Skills & Customer service
- Office Management and Administration /Conflict Resolution and Problem-Solving Skills
- Team Player with a Strong Work Ethic and Team Leadership/Training Abilities
- Supervisory Experience & Multi-Tasking Abilities
Professional Courses
Certificate: Financial Planning & Literacy, MACQUARIE University, Sydney, Australia
Research
Extensive research on the effectiveness of teamwork as a management tool.
References
- MEHALAH BECKETT, 0741187846, mehalahbeckett@hotmail.com
- EDWARD WESONGA, 0721342192, Edward.wesonga@gmail.com
- DANIEL KOLALE, +447398111950, dkolale@gmail.com
Timeline
Agent Expansion Manager
Koko Networks Ltd
03.2022 - Current
Customer Sales Manager
Koko Networks Ltd
01.2021 - 02.2022
Sales Manager - East Africa (Kenya, Tanzania, Uganda, Rwanda & Ethiopia)
Peak Destination Management Company
07.2018 - 05.2020
Business Development Manager
Cyber Trace Ltd
05.2017 - 06.2018
Branch Manager
African Touch Safaris (ATS) Travel
07.2015 - 05.2017
Business Development Team Leader
ICEA Lion General Insurance
06.2014 - 06.2015
Unit Manager
Resolution Insurance
12.2011 - 05.2014
Corporate Sales Team Leader
Next Generation Broadcasting
02.2011 - 11.2011
Sales Team Leader
Wananchi Group (Rysar Kenya Ltd)
02.2010 - 12.2010
Sales & Administration Manager
Smartcabs Limited
08.2008 - 11.2009
Sales & Marketing Executive
Smartcabs Limited
07.2007 - 07.2008
BACHELOR OF BUSINESS ADMINISTRATION -
Limkokwing University of Creative Technology
ADVANCED DIPLOMA: Business Administration -
DIPLOMA: Human Resource Management -
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