Summary
Overview
Work History
Education
Skills
Affiliations
Languages
References
Timeline
Generic

Gaëlle L’Eveillé

Port-Louis

Summary

  • I am a dynamic, results-oriented professional who excels in resolving customer issues, enhancing satisfaction levels, and building strong relationships.
  • My collaborative approach, and attention to detail, have also consistently driven positive outcomes in fast-paced environments.

Overview

7
7
years of professional experience

Work History

Administrative Clerk

SJ CREATIVE LTD
2023.06 - Current
  • Answering phone calls and responding to emails
  • Scheduling appointments and meetings
  • Assisting with data entry and maintaining records
  • Preparing reports and handling correspondence
  • Handling incoming and outgoing mail and calls
  • Performing general clerical duties as needed

Receptionist

ECO-DRIVE LTEE
2021.11 - 2023.05
  • Greeting and welcoming visitors in a professional manner
  • Responding to inquiries and providing information as needed
  • Checking in and checking out rental vehicles
  • Verifying customer identification, rental agreements, and payment details
  • Handling customer complaints or issues and escalating as needed
  • Processing payments, refunds, and deposits related to rentals

Customer Relationship Representative

Blue Connect Ltd
2018.10 - 2020.05
  • Troubleshooting common issues with a product or service
  • Escalating queries and concerns
  • Ensuring that customers are satisfied with products or services
  • Investigate and resolve customer issues or complaints promptly and effectively
  • Build and maintain strong, positive relationships with customers

Waitress

Napoletana Restaurant
2017.09 - 2018.06
  • Take customer orders and provide menu recommendations
  • Handle customer payments and process transactions
  • Assist with setting up and cleaning the dining area

Education

Basic Health Care Assistant - Emergency First Aid

Quatres Bornes Professional Training Center
01.2025

Higher School Certificate Cambridge -

Loreto College of Port Louis
2016-10

School Certificate Cambridge -

Loreto College of Port Louis
2014-10

Skills

  • Proficient in using office software
  • Strong organizational skills
  • Excellent attention to detail
  • Ability to work independently and collaboratively
  • Strong written and verbal communication skills
  • Time management skills
  • Accuracy skills

Affiliations

  • Cooking and baking
  • Reading novels

Languages

English
Advanced (C1)
C1
French
Upper Intermediate (B2)
B2

References

References available upon request.

Timeline

Administrative Clerk

SJ CREATIVE LTD
2023.06 - Current

Receptionist

ECO-DRIVE LTEE
2021.11 - 2023.05

Customer Relationship Representative

Blue Connect Ltd
2018.10 - 2020.05

Waitress

Napoletana Restaurant
2017.09 - 2018.06

Basic Health Care Assistant - Emergency First Aid

Quatres Bornes Professional Training Center

Higher School Certificate Cambridge -

Loreto College of Port Louis

School Certificate Cambridge -

Loreto College of Port Louis
Gaëlle L’Eveillé