Gaëlle L’Eveillé
Port-Louis
Summary
- I am a dynamic, results-oriented professional who excels in resolving customer issues, enhancing satisfaction levels, and building strong relationships.
- My collaborative approach, and attention to detail, have also consistently driven positive outcomes in fast-paced environments.
Overview
7
7
years of professional experience
Work History
Administrative Clerk
SJ CREATIVE LTD
06.2023 - Current
- Answering phone calls and responding to emails
- Scheduling appointments and meetings
- Assisting with data entry and maintaining records
- Preparing reports and handling correspondence
- Handling incoming and outgoing mail and calls
- Performing general clerical duties as needed
Receptionist
ECO-DRIVE LTEE
11.2021 - 05.2023
- Greeting and welcoming visitors in a professional manner
- Responding to inquiries and providing information as needed
- Checking in and checking out rental vehicles
- Verifying customer identification, rental agreements, and payment details
- Handling customer complaints or issues and escalating as needed
- Processing payments, refunds, and deposits related to rentals
Customer Relationship Representative
Blue Connect Ltd
10.2018 - 05.2020
- Troubleshooting common issues with a product or service
- Escalating queries and concerns
- Ensuring that customers are satisfied with products or services
- Investigate and resolve customer issues or complaints promptly and effectively
- Build and maintain strong, positive relationships with customers
Waitress
Napoletana Restaurant
09.2017 - 06.2018
- Take customer orders and provide menu recommendations
- Handle customer payments and process transactions
- Assist with setting up and cleaning the dining area
Education
Basic Health Care Assistant - Emergency First Aid
Quatres Bornes Professional Training Center
01.2025
Higher School Certificate Cambridge -
Loreto College of Port Louis
10-2016
School Certificate Cambridge -
Loreto College of Port Louis
10-2014
Skills
- Proficient in using office software
- Strong organizational skills
- Excellent attention to detail
- Ability to work independently and collaboratively
- Strong written and verbal communication skills
- Time management skills
- Accuracy skills
Affiliations
- Cooking and baking
- Reading novels
Languages
English
Advanced (C1)
C1
French
Upper Intermediate (B2)
B2
References
References available upon request.
Timeline
Administrative Clerk
SJ CREATIVE LTD
06.2023 - Current
Receptionist
ECO-DRIVE LTEE
11.2021 - 05.2023
Customer Relationship Representative
Blue Connect Ltd
10.2018 - 05.2020
Waitress
Napoletana Restaurant
09.2017 - 06.2018
Basic Health Care Assistant - Emergency First Aid
Quatres Bornes Professional Training Center
Higher School Certificate Cambridge -
Loreto College of Port Louis
School Certificate Cambridge -
Loreto College of Port Louis
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