TATIANA CORRET
Rose-Hill
Summary
I am a motivated, ambitious, and industrious individual who is always eager to learn and acquire knowledge and experience. This drive has led to participation in diverse activities that have honed my communication and social skills, as well as various aspects of my personality. I am a resolute and resilient person, with the determination to tackle any challenge with ingenuity.
Overview
3
3
years of professional experience
Work History
Gestionnaire Automobile
Allianz Services Mauritius
05.2024 - Current
- Management of complex customer requests as part of the end-to-end processing of files
- Interacting with the various customers (beneficiaries, service providers and business partners) by telephone (incoming and outgoing calls), by email or through requests received on the management tools.
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Collaborated with team members to develop best practices for consistent customer service delivery.
Intern
ARMA Peeroo Chambers
06.2023 - 08.2023
- Attended court hearings, developing a deeper understanding of trial procedures and advocacy strategies.
- Performed legal and general research
- Shadowed experienced lawyers during client meetings, gaining valuable insight into attorney-client relationships and effective communication techniques.
Customer Service Advisor
Concentrix CVG (Mauritius) Ltd
01.2022 - 09.2022
- Company Overview: Worked as a technical support advisor for a telecommunication service company
- Worked as a customer service advisor for a digital travel company, managed customers’ bookings, and enquiries
- Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
Branch Officer Freelancer
Rogers Capital Finance Ltd
09.2021 - 01.2022
- Company Overview: Handle credit applications and advise customers
- Provided excellent customer service by addressing inquiries and resolving issues promptly.
Education
(Hons)LLB - LLB
Middlesex University Mauritius
Coastal Rd, Flic En Flac04-2025
Higher School Certificate - Business Studies, Economics, Accounting, General Paper, Sociology
Ebene State Secondary School Girls
Beau Bassin-Rose Hill, Mauritius01.2021
School Certificate/ SC - English Language, French, Travel and Tourism, Business Studies, Principles of Accounts, Sociology, Economics, Mathematics
Ebene State Secondary School Girls
Beau Bassin-Rose Hill, Mauritius01.2018
Skills
- French
- English
- Creole
- Italian (L1)
- Word
- Excel
- Public Speaking
- Team player
- Time Management
Extracurricular Activities
Scout Movement, 2014 - Present
Duke of Edinburg Award, 2016 - Present
Zonal Model United Nations & National Model United Nations, 2019
Stock Exchange of Mauritius (SEM) Young Investors Award, 2019
Fellowship First Aiders, 2016
Hobbies and Interests
- Reading
- Community services and voluntarism
- Hiking/trekking
- Foreign languages
- Investment in forex
Timeline
Gestionnaire Automobile
Allianz Services Mauritius
05.2024 - Current
Intern
ARMA Peeroo Chambers
06.2023 - 08.2023
Customer Service Advisor
Concentrix CVG (Mauritius) Ltd
01.2022 - 09.2022
Branch Officer Freelancer
Rogers Capital Finance Ltd
09.2021 - 01.2022
(Hons)LLB - LLB
Middlesex University Mauritius
Higher School Certificate - Business Studies, Economics, Accounting, General Paper, Sociology
Ebene State Secondary School Girls
School Certificate/ SC - English Language, French, Travel and Tourism, Business Studies, Principles of Accounts, Sociology, Economics, Mathematics
Ebene State Secondary School Girls
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