Taruna Rajcoomar
Universal Banker
Quatre Bornes
Summary
I am well documented with cash handling experience and strong aptitude for customer service. Competently educates customers on banking options and recommends appropriate products and services to meet financial needs.
I have a good sales and customer service abilities paired with in-depth knowledge of bank products and services. Proficient in updating accounts, processing transactions and coordinating records.
Leverages people skills to securely process teller transactions, resolve issues and refer customers to business partners for advanced relationship development.
Overview
17
17
years of professional experience
1
1
year of post-secondary education
Work History
Universal Banker
HSBC
06.2008 - Current
- Cashed checks, accepted deposits and withdrawals within assigned limits and calculated daily transactions using computers.
- Opened accounts and ordered checks,cards and furnished online banking details to facilitate new transactions.
- Identified customer financial needs through in-person efforts, proactive calls, referrals and marketing while providing strong product knowledge and quality service.
- Assisted customers with setting up or closing accounts, completing loan applications, and signing up for new services.
Ticketing Agent
Air Mauritius
01.2007 - 10.2007
- Responded to customer inquiries related to services or accommodations and promptly addressed issues or complaints.
- Reviewed tickets, identification and passports to verify traveler identity.
- Collaborated with passengers and travel agents to resolve booking issues, correct fares and clarify rules.
- Processed order transactions and provided customers with detailed itineraries, tickets, and receipts.
Education
Bachelor of Science - Banking And Finance
Universite Des Mascareignes
Mauritius02.2025
Diploma - Managing The Travel Business
IATA Training & Development Institution
Montreal Canada 09.2013 - 03.2014
Diploma - Consultant Course
IATA Training & Development Institution
Montreal Canada 09.2007 - 03.2008
Diploma - Foundation & EBT Course
IATA Training & Development Institution
Montreal Canada 03.2007 - 09.2007
Skills
- Staff Management & Team Collaboration
- Inbound Customer Calls
- Cash Handling & Customer Transactions
- Financial Solution Recommendation
- Generating Referrals
- Providing Feedback & Follow-up Skills
- Operations Management
- Sales Proficiency
- Customer Relationship Management
- Analytical Thinking
- Meeting Sales Goals
- Cross-Selling Expertise
- Developing Customer Relationships
- Due Diligence
Timeline
Diploma - Managing The Travel Business
IATA Training & Development Institution
09.2013 - 03.2014
Universal Banker
HSBC
06.2008 - Current
Diploma - Consultant Course
IATA Training & Development Institution
09.2007 - 03.2008
Diploma - Foundation & EBT Course
IATA Training & Development Institution
03.2007 - 09.2007
Ticketing Agent
Air Mauritius
01.2007 - 10.2007
Bachelor of Science - Banking And Finance
Universite Des Mascareignes
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