Taleyven Murdamootoo
Bel Air Riviere Seche,Flacq District
Summary
Highly motivated and performance-driven banking professional with progressive experience at the State Bank of Mauritius since 2021, advancing from Teller and Customer Service Representative to Loan Officer. Brings strong expertise in financial analysis, revenue handling, credit assessment, and administrative operations within a regulated environment. Demonstrates a proven ability to manage financial data with precision, prepare accurate reports, and ensure strict compliance with policies and procedures. Recognized for strong analytical skills, attention to detail, and the ability to meet deadlines in high-pressure settings. Committed to upholding integrity, confidentiality, and contributing effectively to financial management and public sector performance.
Overview
4
4
years of professional experience
7
7
years of post-secondary education
1
1
Certification
Work history
Loan Officer
SBM Bank (Mauritius) Ltd
Bel Air Riviere Seche, Flacq District
2021.11 - Current
- Progressed from Teller and Customer Service Representative to Loan Officer, gaining comprehensive knowledge of banking operations and client service.
- Assessed and processed loan applications by analyzing clients’ financial status, creditworthiness, and repayment capacity.
- Advised customers on a range of financial products, including personal, housing, and business loans.
- Delivered frontline banking services, including cash handling, deposits, withdrawals, and account-related queries with high accuracy.
- Provided exceptional customer service by resolving inquiries, handling complaints, and building long-term client relationships.
- Ensured compliance with internal policies, regulatory standards, and risk management procedures.
- Prepared and verified loan documentation, ensuring completeness and accuracy prior to approval and disbursement.
- Collaborated with internal teams to facilitate smooth loan processing and timely service delivery.
- Contributed to achieving branch targets through cross-selling banking products and services.
Education
Bachelor of Science - Business Management
University of Mauritius
Reduit, Moka District 2017.08 - 2020.09
A-Levels -
Sir Leckraz Teelock SSS
Centre de Flacq, Flacq District 2015.01 - 2016.11
School Certificate -
Sir Leckraz Teelock SSS
Centre de Flacq, Flacq District 2013.01 - 2014.12
Skills
- Loan processing and credit assessment
- Financial analysis and affordability evaluation
- Customer service and relationship management
- Banking operations and product knowledge
- Risk assessment and decision-making
- Compliance with banking regulations and policies
- Documentation and file management
- Cash handling and transaction accuracy
- Sales and cross-selling of financial products
- Communication and negotiation skills
- Problem-solving and client support
- Attention to detail and accuracy
- Time management and target achievement
- Confidentiality in handling sensitive information
Languages
English
Proficient (C2)
French
Fluent
Tamil
Fluent
Certification
Universal ICT Education Programme - Certificate of Course Completion - Internet and Computing Core Certification IC3 Programme - October 2012
References
Mrs. Suchita Luchmun, Manager Retail Banking, +230 52590234, SBM Bank (Mauritius) Ltd
Mrs. Prishila Ramdowan, Manager Retail Banking,+230 52520344, SBM Bank (Mauritius) Ltd
Timeline
Loan Officer
SBM Bank (Mauritius) Ltd
2021.11 - Current
Bachelor of Science - Business Management
University of Mauritius
2017.08 - 2020.09
A-Levels -
Sir Leckraz Teelock SSS
2015.01 - 2016.11
School Certificate -
Sir Leckraz Teelock SSS
2013.01 - 2014.12