Summary
Overview
Work History
Education
Skills
Music, Floral arrangement, Organisation of events
Timeline
Generic

Sylvette Dholah (Born Moreau)

Vacoas

Summary

Over 40 years of experience in the HR field from Textile Industry to Hospitality Industry.

HR professional with a proven track record in Hotel Industry, excelling in talent acquisition and employee engagement. Adept at implementing HR policies and fostering collaboration, I leverage strong communication and problem-solving skills to enhance workplace culture and drive organizational success. Dedication to continuous improvement strategic planning, meaningful contributions and advancing goals. Known for collaborative approach and commitment to excellence.


Overview

26
26
years of professional experience

Work History

HR CONSULTANT

AIRPORT HOTEL LTD
02.2024 - 06.2025
  • Developed and implemented HR policies ensuring compliance with labor regulations.
  • Conducted employee training sessions to enhance performance and professional development.
  • Facilitated change management processes during organizational restructuring, minimizing disruption to business operations.
  • Assisted in performance management processes, providing guidance to managers and staff.
  • Assisted in the transition of an International Management Company
  • Analyzed employee feedback to improve workplace culture and engagement strategies.
  • Supported recruitment initiatives by screening candidates and coordinating interviews.
  • Maintained accurate HR records using HRIS for effective data management and reporting.
  • Recruited , developed and assisted new HR team to integrate with new International Management Company team whilst ensuring existing local Management team buy-in HR leading team.
  • Coordinated internal promotions processes allowing career advancement opportunities within the organization.
  • Collaborated with legal counsel to ensure compliance with local labor laws, minimizing risk exposure for the organization.

HRM

AIRPORT HOTEL LTD
06.2018 - 12.2023
  • Self-motivated, with a strong sense of personal responsibility.
  • Worked effectively in fast-paced environments.
  • Skilled at working independently and collaboratively in a team environment.
  • Proven ability to learn quickly and adapt to new situations.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Managed employee relations issues, resolving conflicts professionally & fairly,
  • Strengthened communication skills through regular interactions with others.
  • Adaptable and proficient in learning new concepts quickly and efficiently.
  • Proved successful working within tight deadlines and a fast-paced environment.
  • Worked well in a team setting, providing support and guidance.
  • Collaborated efficiently and effectively with senior management to undertake Human Resource strategic planning in order to support and realize corporate goals.
  • Developed and maintained courteous and effective working relationships.

MANAGER -HUMAN RESOURCES

Veranda Resorts Mauritius
11.2008 - 12.2014
  • Developed and implemented HR policies to enhance organizational effectiveness.
  • Led talent acquisition strategies, improving recruitment processes and candidate experience.
  • Facilitated employee training programs to foster professional development and compliance.
  • Managed performance appraisal systems to align employee goals with business objectives.
  • Introduced HR initiatives to improve Employee engagement levels
  • Designed an inclusive reward system hence created a pool of motivated employees dedicated to continual improvement
  • Designed Team building programmes for Management team
  • Setting up a Training department and also a quality department.
  • Participated in the leading team for accreditation of HACCP system
  • Leading Management team in the absence of GM and RM.
  • Oversaw benefits administration and employee relations to maintain a positive workplace culture.
  • Directed HR data analytics initiatives, enhancing decision-making through actionable insights.

HRM

INDIGO HOTEL
05.1999 - 10.2008
  • Managed HR functions for both Labourdonnais Waterfront Hotel Ltd and
  • Implemented new HR technologies that streamlined administrative tasks while increasing data accuracy & accessibility.
  • Acted as a key player for the opening of Le Suffren
  • Excellent communication skills, both verbal and written.
  • Lead the quality functions whilst leading LWH to the Award level 3 of the NQA and obtaining the Kuoni award as well as International certifications such as Green Globe, ISO 14001 and local certification HACCP.
  • Introduced new Induction programme with the commitment of all Management team.
  • Achieved with a 99% score the objectives set of the KPIs for the HR function
  • Held the credit of designing the structure of the Human Resources department for the opening of Le Telfair
  • Designed a pre-opening HR strategic plan.
  • Assisted in the growth and development of the community of Bel Ombre.
  • Demonstrated strong organizational and time management skills while managing multiple projects.
  • Spearheaded diversity & inclusion initiatives hence creating a more inclusive work environment.
  • Engaged in day to day operations, working productively with Management and all team members.
  • Skilled at working independently and collaboratively in a team environment.
  • Developed and maintained courteous and effective working relationships.

Education

Human Resources Management

MAURITIUS EMPLOYER'S FEDERATION
PORT-LOUIS

Skills

  • Friendly, positive attitude
  • Teamwork and collaboration
  • Customer service
  • Problem-solving
  • Time management
  • Attention to detail
  • Flexible and adaptable
  • Excellent communication
  • Multitasking Abilities
  • Critical thinking
  • Organizational skills
  • Active listening
  • Organization and time management
  • Problem resolution
  • Verbal communication
  • Decision-making

Music, Floral arrangement, Organisation of events

 I love to listen to music though I do not have any  preference.

Floral arrangement is one of my greatest  hobby, I love flowers and I particularly love  orchids and lilies . I have a special folio on pinterest for flower arrangement.

As I have a strong sense of planning I like to organise events for the family and friends and of course flower arrangement forms part of it.

Timeline

HR CONSULTANT

AIRPORT HOTEL LTD
02.2024 - 06.2025

HRM

AIRPORT HOTEL LTD
06.2018 - 12.2023

MANAGER -HUMAN RESOURCES

Veranda Resorts Mauritius
11.2008 - 12.2014

HRM

INDIGO HOTEL
05.1999 - 10.2008

Human Resources Management

MAURITIUS EMPLOYER'S FEDERATION

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Sylvette Dholah (Born Moreau)