Sydney Marie Merydith Melodie
Poudre D'Or Village,RR
Summary
Dynamic and results-driven professional with a strong background in customer service at Island Haze. Proven ability to resolve conflicts and enhance customer satisfaction through effective communication and problem-solving skills. Adept at order processing and maintaining attention to detail, ensuring a seamless experience for clients in fast-paced environments, has the ability to learn and adapt fastly
Overview
2
2
years of professional experience
6
6
years of post-secondary education
Work History
Shop Assistant
Island haze
Goodlands
04.2025 - Current
- Assisted customers in product selection and provided knowledgeable recommendations.
- Operated point-of-sale system for efficient transaction processing.
- Restocked merchandise shelves to ensure product availability for customers.
- Supported inventory management by tracking stock levels and reporting discrepancies.
- Engaged with customers, addressing inquiries and resolving issues promptly.
- Answered phone inquiries regarding store hours, product availability, pricing.
- Greeted customers and provided assistance with product selection.
- Resolved customer complaints in a professional manner.
Waitress Trainee
Zilwa attitude Hotel
Calodyne
03.2024 - 02.2025
- Provided excellent customer service in a fast-paced dining environment.
- Assisted with food and beverage preparation for guests.
- Maintained cleanliness and organization of dining areas.
- Took orders accurately and processed payments efficiently.
- Maintained a professional attitude while working in a fast-paced environment.
- Maintained knowledge of restaurant policies regarding guest services and satisfaction.
- Learned to properly handle cash transactions and process credit card payments.
Education
Simadree Virahsawmy Sss
Rivière Du Rempart, 01.2018 - 11.2023
Skills
- Customer service
- Order processing
- Conflict resolution
- Time management
- Attention to detail
- Problem solving
- Adaptability and flexibility
- Team collaboration
Languages
Creole Mauricien
First Language
English
Upper Intermediate (B2)
B2
French
Advanced (C1)
C1
Timeline
Shop Assistant
Island haze
04.2025 - Current
Waitress Trainee
Zilwa attitude Hotel
03.2024 - 02.2025
Simadree Virahsawmy Sss
01.2018 - 11.2023