Summary
Overview
Work History
Education
Skills
Languages
Timeline
SeniorSoftwareEngineer
Sunjeevee  Murday

Sunjeevee Murday

Professional in sales representative & Hostess
Port Louis,PL

Summary

Sales Representative with a solid record of consistently achieving customer retention goals through relationship building and advanced product knowledge.

Proven skills in promoting products and boosting revenue by connecting with customers and effectively communicating sales recommendations. Well-organized, reliable and experienced in setting up displays, restocking shelves and supporting in-store customers with knowledgeable assistance. Enhance store loyalty with unparalleled support.

Customer-oriented sales professional with 4/5 years of experience building relationships, cultivating partnerships and growing profit channels. Strategic-thinking leader with expertise in expanding network connections, persuasively introducing products, territory development and revealing customer needs to deliver solutions.

High-energy sales and customer relations professional well-versed in communicating with different individuals and negotiating successful solutions. Focused on offering superior support and meeting all production targets. Creative in applying expertise in [Product or Service] to building robust solutions that enhance loyalty, promote retention and support revenue objectives. Skilled in leadership functions such as training and mentoring new associates.

Performance-driven Associate with stellar record of accomplishment in connecting with customers and driving remarkable sales. Proactive, well-organized sales leader successful at meeting and exceeding targets with strategic approaches. Skilled lead generator, product demonstrator and problem-solver.

Detailed Sales Representative well-known for turning problem accounts into long-term customers. Reliable and quick-paced. Proponent of team-based sales efforts.

High-energy sales leader with proven relationship-building skills and significant background working with different products customers. Consistently drives sales and brings in new customers with prospecting expertise and persuasive negotiation expertise. History of consistently exceeding quotas 85/90%.

Upbeat, customer-focused Sales Associate with 4/5 years of experience in retail environments. Flexible and approachable, with strong organizational and time management skills. Delivers memorable guest experience through welcoming interactions and extensive product knowledge.

Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.

Hardworking and reliable.Guest welcoming Hostess with strong ability in talking and convince. Offering quality service and products. Highly organized, proactive and punctual with team-oriented mentality.

Motivated high school student with a track record of academic excellence looking for part-time work. Intends to develop professional work experience utilizing excellent communication and time management skills.

Overview

7
7
years of professional experience

Work History

Sales Representative ,hostess

Aurs company Ltd
Port Louis , Pailles
09.2022 - 12.2022
  • Generated new sales leads through cold calling and networking activities.
  • Developed and maintained relationships with existing clients to ensure customer satisfaction.
  • Greeted customers, provided product knowledge, and assisted with customer inquiries.
  • Organized client visits, presentations, product demonstrations and trade shows.
  • Analyzed customer feedback to improve products and services.
  • Created detailed reports on daily, weekly, and monthly sales activity.
  • Collaborated with other departments such as marketing, finance, logistics.
  • Identified opportunities for cross-selling additional products and services.
  • Performed regular follow-ups with prospects to close deals in a timely manner.
  • Managed inventory levels by ordering sufficient stock for each account.
  • Answered inquiries from prospective customers regarding features of products and services offered.
  • Recommended changes in products and services based on customer feedback.
  • Developed key customer relationships to increase sales.
  • Answered product questions with up-to-date knowledge of sales and promotions.
  • Placed orders and answered customer questions in-person, through email and over phone to maximize customer service.
  • Presented products and services to prospective and existing customers to meet client needs.
  • Developed customized sales techniques to successfully sell and upsell services to new and existing clients.
  • Contacted new and existing customers to outline benefits of products.
  • Fostered relationships with customers to expand customer base and retain business.
  • Created successful strategies to develop and expand customer sales.
  • Identified customer needs to deliver relevant product solutions and promotions and meet target budgets.
  • Demonstrated product features to align with customer needs.
  • Adhered to company initiatives and achieved established goals.
  • Followed-up with clients after installations to assess quality service and customer satisfaction.
  • Drove substantial sales through suggestive selling and by promoting add-on purchases.
  • Developed targeted lists and new business opportunities, accelerating sales process to achieve results.
  • Greeted customers to determine wants or needs.
  • Cleaned shelves, counters and tables to maintain organized store.
  • Answered store and merchandise questions and led customers to wanted items.
  • Unboxed new merchandise and restocked shelves in appealing and organized arrangements to promote items.
  • Stocked shelves and supplies and organized displays to focus customer attention on specific items.
  • Performed floor moves, merchandising, display maintenance and housekeeping to keep sales areas well-stocked, organized and current.
  • Organized store by returning merchandise to proper areas and restocked displays.
  • Assisted in stocking shelves and maintaining a clean working environment.
  • Maintained knowledge of sales and promotions, return policies and security practices.
  • Recommended merchandise to customers based on needs and preferences.
  • Provided excellent customer service to ensure customer satisfaction.
  • Opened and closed cash registers by counting money, separating charge slips and balancing drawers.
  • Described merchandise and explained use, operation and care.
  • Exchanged merchandise for customers and accepted returns.
  • Ticketed, arranged and displayed merchandise to promote sales.
  • Placed special orders or called other stores to find desired items.
  • Maintained an accurate inventory of products available for sale.
  • Watched for and recognized security risks and thefts to prevent or handle situations.
  • Managed the opening and closing of the store on a daily basis.
  • Maintained records related to sales for store management.
  • Processed merchandise orders using POS systems and other computer applications.
  • Answered phone calls from customers regarding product availability and pricing information.
  • Organized promotional displays to attract new customers and increase sales.
  • Resolved customer complaints in a professional manner.
  • Ensured compliance with all safety regulations while handling merchandise.
  • Created reports on store performance metrics such as sales figures and inventory levels.
  • Advised customers on current trends in fashion apparel products.
  • Developed strategies to maximize sales opportunities by upselling products.
  • Monitored store security systems to ensure the safety of staff members and customers.
  • Prepared necessary paperwork for store operations including employee timesheets, purchase orders.
  • Participated in inventory preparation, execution and follow-up to maintain equipment and supplies.
  • Thanked guests for visits to demonstrate appreciation for business.
  • Determined guest needs and answered questions to foster positive experience.
  • Served multiple guests while maintaining composure to reduce wait times during busy or peak periods.
  • Recognized potential theft or loss situations and offered personal guest service to deter theft.
  • Set up advertising displays or arranged services to highlight promotional events.
  • Maintained lobby and front desk areas to create visual excitement and guest interest.
  • Recommended additional or complementary services based on information provided or selected to meet sales and profit goals.
  • Answered guest inquiries, recommending shopping, dining or entertainment.
  • Recorded guest comments or complaints, escalating to management for immediate resolution.

Trainee Sales Representative and Secretary

Modern surveillance company
Wooton, Curepipe
07.2022 - 08.2022
  • Developed and implemented a sales strategy to increase customer satisfaction.
  • Conducted market research to identify potential customers and new opportunities.
  • Provided product demonstrations to prospective customers.
  • Generated leads through networking, cold-calling and referrals.
  • Built relationships with existing clients to ensure repeat business.
  • Collaborated with the marketing team on promotional campaigns.
  • Responded promptly to customer inquiries regarding pricing, availability.
  • Assisted customers in selecting the best solutions for their needs by providing technical advice and product information.
  • Developed a comprehensive understanding of company products and services in order to effectively respond to customer queries or complaints.
  • Maintained an up-to-date knowledge of industry trends, competitive landscape, pricing structures.
  • Analyzed sales data from various sources to identify opportunities for growth.
  • Participated in regular training sessions designed to enhance sales skillset.
  • Performed administrative duties such as maintaining accurate records of invoices, tracking orders.
  • Worked closely with senior management on developing strategies for increasing revenue streams.
  • Provided feedback from customers on product features or specifications that could be improved upon.
  • Adhered strictly to ethical standards when dealing with customers or colleagues.
  • Adhered to company initiatives and achieved established goals.
  • Worked closely with sales manager to grow customer base through social media postings.
  • Maintained detailed files, checklists and financial records of sales and transactions.
  • Filled out customer orders, interacted with account holders and shipped sample products to customers.
  • Performed market research activities such as distributing satisfaction surveys and providing suggestions for future promotions.
  • Took daily inbound calls and key-entered orders, faxes, backorders and credit memos for assigned accounts and clients.
  • Improved spreadsheets used to record competitors' strengths and weaknesses.
  • Analyzed invoices and projections to keep accurate, updated track of inventory.
  • Executed changes in floor plans and planograms to provide enhanced visual displays of merchandise.
  • Formulated successful ad campaigns and sales promotions for new products, increasing sales [Number]%.
  • Collaborated with [Number] key account managers to successfully acquire [Number] new clients.

Trainee Sales Representative

Tulesidas
Flacq
06.2022 - 06.2022
  • Conducted market research to identify potential customers and new opportunities.
  • Responded promptly to customer inquiries regarding pricing, availability.
  • Assisted customers in selecting the best solutions for their needs by providing technical advice and product information.
  • Developed a comprehensive understanding of company products and services in order to effectively respond to customer queries or complaints.
  • Participated in regular training sessions designed to enhance sales skillset.
  • Performed administrative duties such as maintaining accurate records of invoices, tracking orders.
  • Worked closely with senior management on developing strategies for increasing revenue streams.
  • Provided feedback from customers on product features or specifications that could be improved upon.
  • Adhered strictly to ethical standards when dealing with customers or colleagues.
  • Adhered to company initiatives and achieved established goals.
  • Worked closely with sales manager to grow customer base through social media postings.
  • Took daily inbound calls and key-entered orders, faxes, backorders and credit memos for assigned accounts and clients.
  • Analyzed invoices and projections to keep accurate, updated track of inventory.
  • Visited [Number] showrooms on [Timeframe] basis to document information about best-sellers, merchandising and customer feedback.

Cashier

Trade fairs
Flacq, Bagatelle
12.2016 - 07.2017
  • Greeted customers and answered any questions they had about the trade fair's, attractions,products and services.
  • Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
  • Ensured compliance with all safety regulations within the store environment.
  • Provided excellent customer service while promoting loyalty programs to increase sales potential.
  • Reconciled transactions at end of shift using appropriate forms and reports to verify accuracy of transactions.
  • Delivered high level of customer service to patrons using active listening and engagement skills.
  • Worked closely with front-end staff to assist customers.
  • Trained new team members in cash register operation, stock procedures and customer services.
  • Used suggestive selling techniques to promote add-on sales.
  • Verified that customers paid and have entry tickets
  • Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.

Retail Sales Assistant

Mr Anand
Flacq
05.2016 - 12.2016
  • Assisted in setting up displays for promotional items.
  • Stocked shelves with merchandise according to company guidelines.
  • Maintained an organized and clean store environment.

Education

Cambridge School Certificate - Economics, Business, Literature French, English

Loreto College Saint Pierre
Saint Pierre
02.2007

Skills

  • Competitor Research
  • Territory Sales
  • Process Improvement
  • Revenue Generation
  • Sales Forecasting
  • Customer Needs Assessment
  • Customer Service
  • Client Service
  • Records Management
  • Client Account Management
  • Sales Development
  • Customer Retention
  • Account Development
  • Proposal Development
  • Sales Closing
  • Business Development
  • Regulatory Compliance
  • Closing Sales
  • Promotional Planning
  • Personnel Training
  • Product Merchandising and Distribution
  • On-Site Product Demonstrations
  • Customer Success Management

Languages

English
First Language
Italian
Beginner
A1
French
Proficient
C2
Hindi
Proficient
C2
Kreol
Beginner
A1

Timeline

Sales Representative ,hostess

Aurs company Ltd
09.2022 - 12.2022

Trainee Sales Representative and Secretary

Modern surveillance company
07.2022 - 08.2022

Trainee Sales Representative

Tulesidas
06.2022 - 06.2022

Cashier

Trade fairs
12.2016 - 07.2017

Retail Sales Assistant

Mr Anand
05.2016 - 12.2016

Cambridge School Certificate - Economics, Business, Literature French, English

Loreto College Saint Pierre
Sunjeevee MurdayProfessional in sales representative & Hostess