Hi, I’m
Adetifa Sunday Isaac
Akure,Ondo state Nigerians.
Summary
Adept at enhancing guest satisfaction and streamlining front desk operations, excelled as a Hotel Supervisor at Polar Pro Leadership in staff training and development, coupled with a keen focus on employee motivation, significantly improved team efficiency. Leveraging both hard and soft skill ensured optimal inventory management and safety .
Overview
14
years of professional experience
Work History
Polar Pro
Hotel Supervisor
05.2022 - 05.2024
Job overview
- Managed hotel reservations, coordinating with various departments to ensure seamless guest experiences from arrival to departure.
- Collaborated closely with management, reporting on departmental performance and providing strategic recommendations for improvement.
- Supervised team of Number Approximately 40 incoming calls and emails and fax per day from cust0merrs front desk agents and helped to resolve issues arising during shifts.
Self Employed Services
Woodshop Manager
01.2010 - 12.2018
Job overview
- Mentored junior woodshop employees in advanced woodworking techniques, fostering professional development opportunities within the organization.
- Oversaw inventory management systems, maintaining optimal stock levels while minimizing storage costs.
- Organized regular team meetings to discuss ongoing projects, share best practices, and address any challenges or concerns promptly.
- Maintained a safe work environment by enforcing strict adherence to safety guidelines and procedures.
Education
Amity Institute Of Higher Education Mauritius.Quatre Bornes, Mauritius
from Hospitality Management
08.2022
University Overview
- [International Grade], [School Name], [Year] - [Number] GPA Conversion
- Amity Institute Of Higher Education Mauritius
- With First Class Honours
- 12 july 2022.
Skills
- Guest satisfaction tracking
- Front Desk Operations
- Staff Training and Development
- Employee Motivation
Languages
Yoruba
Native language
English
Beginner
A1
Timeline
Hotel Supervisor
Polar Pro
05.2022 - 05.2024
Woodshop Manager
Self Employed Services
01.2010 - 12.2018
Amity Institute Of Higher Education Mauritius.
from Hospitality Management
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