Sulakshna (Neelam) Ramphul
Ebene, Mauritius
Summary
Experienced in backlog management and sprint planning, with a strong proficiency in JIRA.
Takes on challenging new role harnessing interpersonal skills, collaboration and problem-solving. Driven to deliver high-quality service and consistent results.
Overview
6
6
years of professional experience
Work History
Product Owner
MCB LTD
02.2022 - Current
- Boosted product marketability by developing and implementing innovative strategies.
- Conducted thorough competitor analysis for identification of market trends.
- Streamlined workflow processes with effective cross-functional team collaboration.
- Oversaw project timelines to ensure timely product launches.
- Increased customer satisfaction by prioritising user experience in product development.
- Managed stakeholder expectations, improved client relations.
- Coordinated software development teams for enhanced product quality.
Tech Lead
MCB LTD
07.2018 - 02.2022
- Collaborated with stakeholders, ensured alignment on technical specifications.
- Translated project expectations to teams and stakeholders using established communication channels.
- Oversaw variety of projects simultaneously, managing deadlines and expectations.
- Created action plans for timely resolution of technical risks, issues and conflicts.
- Measured productivity to identify bottlenecks and implement improvements.
- Oversaw migration of data from legacy systems, ensuring smooth transition with minimal disruptions.
- Managed vendor relations and negotiated contracts for optimal resource allocation and cost savings.
- Identified opportunities to enhance existing products and systems.
Education
B.Eng (Hons) - Computer Science and Engineering
University of Mauritius
/1997 - /2001
A-Levels -
Queen Elizabeth College
/1994 - /1997
Skills
- Backlog management
- Sprint planning
- JIRA
- Research and trend analysis
- Employee management
Timeline
Product Owner
MCB LTD
02.2022 - Current
Tech Lead
MCB LTD
07.2018 - 02.2022
B.Eng (Hons) - Computer Science and Engineering
University of Mauritius
/1997 - /2001
A-Levels -
Queen Elizabeth College
/1994 - /1997
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