Working and Supporting peers across different locations in their day-to-day deliverables. Assisting them in any queries that they may have.
Streamlined processes in the department to enhance productivity and accuracy
Assisted Manager in Conducting face-to-face interviews with prospective employees, assessing their suitability for required role.
Solved challenging analytical problems through critical thinking and innovation.
Created, updated standard operating procedures and performs regular document reviews / Adjustment
Partnered with management to implement processes and complete special projects (Time Motion Study, Process Enhancement, etc.)
Helped in developing task management in maximizing efficiency on commit day and meet deliverables in timely manner
Helping in consolidating Accuracy and Utilization on a regular basis
Payroll Specialist III
Dayforce Mauritius Ltd
11.2022 - 04.2024
Provided training, supporting peers and customers as needed
Attended and led customer meetings where required and supports discussions from payroll
Led individual or team training as requested/required
Managed client and consumer related tasks within the case management system ensuring all documentation is complete, accurate, and timely
Worked closely with Managers and Lead to enhance processes
Payroll Specialist II
Dayforce Mauritius Ltd
03.2021 - 10.2022
Ensured that all aspects of the payroll cycle including all payroll impacting changes are processed, reconciled, audited and transmitted accurately and timely
Responsible for quality control and auditing to ensure accuracy and low error or defect percentage
Managed client and consumer related tasks within the case management system ensuring all documentation is complete, accurate, and timely
Payroll Specialist I
Dayforce Mauritius Ltd
02.2019 - 03.2021
Responsible for ensuring all aspects of the payroll cycle, including tax, benefits, garnishments, etc. are processed, reconciled, audited and transmitted accurately and timely
Ensure accurate and timely processing of payroll impacting changes, tax forms, payments and payroll processing for assigned clients
Responsible for quality control and auditing to ensure accuracy and low error or defect percentage
Tax Customer Support Specialist I
Dayforce Mauritius Ltd
12.2018 - 02.2019
Analyzing tax form and make necessary change on Dayforce
High volume Tax rate change on Dayforce
Customer service executive
Linkopia Mauritius
03.2015 - 12.2018
Handling of customer's Account
Handling of queries from customer
Planning day to day activities
Marketing Agent
HI Tech Company Ltd
02.2014 - 02.2015
Led creative team meetings, fostered an environment conducive to fresh ideas and innovation.
Promoting water tank grant scheme
Cashier
Supercash Ltd
11.2013 - 02.2014
Balanced till at end of day, maintaining accurate records.
Greeted each customer warmly, creating a friendly shopping environment.
Coordinated with team members for smooth shift transitions.