Stephanie Verloppe
Petite Rivière Noire
Summary
Motivated and detail-oriented Administrative Secretary & Operations Assistant with solid experience in office coordination, sales support, and client communication. Skilled in managing administrative operations, processing online orders, preparing financial and sales reports, and ensuring smooth collaboration between departments. Recognized for reliability , adaptability, and excellent interpersonal skills, with a strong ability to multitask and maintain accuracy under pressure.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Multitasking Secretary
High Wind Ltd
01.2025 - Current
- Manage daily administrative tasks: correspondence, scheduling, emails, and calls.
- Provide on-site support in stores to ensure smooth operations during staff shortages.
- Support back-office operations via POS system: process online orders, track sales, and manage inventory.
- Prepare and ship customer orders, including international shipments for product repairs and follow-ups.
- Handle office supply orders, water service management, and other logistical needs.
- Organize the driver’s daily schedule: deliveries, order pickups, bank visits, court summons, and vehicle maintenance.
- Manage traffic fines, court summons, and administrative documents related to company vehicles.
- Oversee banking and financial tracking: Excel cash report, classify sales by payment method and currency, verify totals against bank statements, and liaise with the bank for payment or refund issues.
- Prepare payroll details and attendance reports for accounting.
- Support store operations by distributing sales and product allocations.
- Adapt quickly to various roles and tasks depending on company needs
Salesperson
High Wind Ltd
11.2023 - 12.2024
- Analyzed customer needs and recommended suitable products, enhancing satisfaction and increasing sales.
- Built and maintained loyal client relationships through personalized service and clear communication.
- Consistently achieved sales targets by engaging customers and providing tailored recommendations.
- Delivered an exceptional shopping experience through friendly, knowledgeable support at every stage.
- Encouraged repeat business and referrals by offering outstanding customer care and product expertise.
- Assisted customers in selecting merchandise, accessories, and completing transactions efficiently.
Small Business Owner - Side Hustle
Aperopix
03.2025 - Current
- Founder and manager of a creative catering business offering themed aperitif buffets and events.
- Oversaw purchasing, sales, client relations, and marketing operations.
- Developed brand identity and promotional materials to increase visibility.
- Managed customer orders, quotations, and deliveries efficiently.
Side Hustle Business Owner
MOSAK
09.2022 - Current
- Oversee day-to-day operations including purchasing, sales, and customer service.
- Negotiate prices and products with suppliers and customers to reduce costs and increase profit margins.
- Develop and implement business strategies to boost revenue and reach new markets.
- Monitor cash flow, stock levels, and resolve daily operational discrepancies.
- Managed social media marketing (Instagram, TikTok) to promote products and build brand awareness.
- Process customer orders, invoices, and shipping to ensure smooth transactions.
- Maintain strong customer relationships through excellent service and communication.
Education
Higher Certificate - Business Management
Honoris Educational Network- REGENT BUSINESS SCHOOL
Certificate of Achievement - undefined
Swami Sivananda State Secondary school
Cambridge Advanced Professional - IT, Communication And Employability Skills For IT
Saint Mary's West College
11.2020
School Certificate - undefined
Swami Sivananda State Secondary school
Bambous11.2019
School Certificate - undefined
Swami Sivananda State Secondary school
Bambous11.2018
Certificate of Unit Credit Towards - ITQ Level 3 For IT Users
Wisdom In Tech
01.2017
Office Applications- Intermediate Level - undefined
Wisdom In Tech
09.2016
ICT Principle- Proficiency - undefined
Wisdom In Tech
01.2016
Skills
- Microsoft Office (Excel, Word, Outlook)
- Multitasking & adaptability
- Administrative & office management
- Data entry & record keeping
- Photo and video editing
- Computer literate
- Payroll & attendance Tracking
- Attentive to details
- Reliability & responsibility
Certification
- Certificate of Participation in diocesan inter-college debates on freedom of expression
- Institution: Saint Mary's College
- October 2020
Languages
French
Advanced (C1)
English
Advanced (C1)
Creole
Bilingual or Proficient (C2)
Timeline
Small Business Owner - Side Hustle
Aperopix
03.2025 - Current
Multitasking Secretary
High Wind Ltd
01.2025 - Current
Salesperson
High Wind Ltd
11.2023 - 12.2024
Side Hustle Business Owner
MOSAK
09.2022 - Current
Certificate of Achievement - undefined
Swami Sivananda State Secondary school
Cambridge Advanced Professional - IT, Communication And Employability Skills For IT
Saint Mary's West College
School Certificate - undefined
Swami Sivananda State Secondary school
School Certificate - undefined
Swami Sivananda State Secondary school
Certificate of Unit Credit Towards - ITQ Level 3 For IT Users
Wisdom In Tech
Office Applications- Intermediate Level - undefined
Wisdom In Tech
ICT Principle- Proficiency - undefined
Wisdom In Tech
Higher Certificate - Business Management
Honoris Educational Network- REGENT BUSINESS SCHOOL