Summary
Overview
Work History
Education
Skills
Timeline
Generic
Stephanie  Ng Thow Hing

Stephanie Ng Thow Hing

Port Louis

Summary

With over 15 years of experience, I have developed a wide range of skills including leadership, problem solving, strategic planning, and communication. I believe in creating a work environment that values and recognizes the unique talents of every individual. As a manager, my goal is to foster personal and professional growth by understanding the strengths and weaknesses of each team member. By assigning tasks that align with their abilities, I maximize their potential and enhance overall team productivity. My focus is on empowering employees to excel in their roles and make meaningful contributions to the success of the organization.

Overview

19
19
years of professional experience

Work History

Senior Sales & Operations Manager

Rey & Lenferna Ltd
01.2018 - Current
  • Led a team of 50 professionals in the trading of electrical equipment, fire alarm, fire suppression, generators, and UPS
  • Increased sales revenue by 10% annually through effective sales strategies and team management
  • Successfully over-viewed and co-managed complex projects, ensuring on-time delivery and customer satisfaction
  • Participated in the implementation of a new CRM system, resulting in improved customer relationship management and increased sales efficiency.

Manager

Rey & Lenferna Ltd
01.2016 - 01.2018
  • Developed a new line of products and executed sales strategies to achieve revenue targets and market share goals for the fire suppression and fire alarm product lines
  • Managed an additional team of 15 sales executive and technicians, provided leadership, coaching, and technical training to ensure optimal performance
  • Identified and developed new business opportunities and needs for fire alarm and fire suppression, targeting key accounts and building strong relationships with customers
  • Stayed up to date on industry trends, regulations, and competitor activities
  • Managed to secure major projects.

Manager

Rey & Lenferna Ltd
01.2008 - 01.2016
  • In charge of the trading department for the electrical equipment and services
  • Managed initially a pool of 7 technical sales representatives and operatives
  • Developed and managed P & L accounts to control costs and maximize profitability
  • Overviewed the stock level and procured in a timely manner
  • Successfully led key projects for LV to MV systems
  • Organized local and international workshops.

Sales Engineer

Rey & Lenferna Ltd
01.2006 - 01.2008

Was responsible to promote the sales of UPS.

Was challenged to find new clients.

Education

Bachelor of Engineering - Electronic and Communication

University of Mauritius
01.2002

Higher School Certificate -

University of Cambridge
01.1997

Skills

  • Leadership and Management
  • Sales and Business Development
  • Technical Skills
  • Problem Solving

Timeline

Senior Sales & Operations Manager

Rey & Lenferna Ltd
01.2018 - Current

Manager

Rey & Lenferna Ltd
01.2016 - 01.2018

Manager

Rey & Lenferna Ltd
01.2008 - 01.2016

Sales Engineer

Rey & Lenferna Ltd
01.2006 - 01.2008

Bachelor of Engineering - Electronic and Communication

University of Mauritius

Higher School Certificate -

University of Cambridge
Stephanie Ng Thow Hing