Summary
Overview
Work History
Education
Skills
Personal Information
Hobbies and Interests
Timeline
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Stephan Lapierre

Albion

Summary

Dynamic professional with extensive experience in customer service and sales. Adept at building strong client relationships, skilled in Microsoft Office and a clean / valid driving license since 2010. Proven ability to manage time effectively while delivering exceptional service, ensuring customer satisfaction and loyalty.

Overview

20
20
years of professional experience

Work History

Freelance Courier

Self Employed
04.2024 - Current
  • Communicated with customers to coordinate delivery times.
  • Used time-management skills to safely deliver parcels and optimize daily schedules.
  • Offer excellent customer service, resolving issues and answering queries at the point of delivery.

Customer Service / Back Office Representative

Concentrix
Ebene
01.2023 - 03.2023

Deal with American Express Customers

Showroom Manager

Ex Calyus Motors
03.2020 - 12.2022
  • Deal with rental and sales of vehicle.
  • Look after the good running condition, cleanliness, petrol level of all vehicles.
  • Paperwork for both rental and sales.
  • Deal with all payments.
  • Maintain a good and positive relationship with customers.

Freelance Sales Agent

Freelance
04.2016 - 01.2020
  • Signage Creation
  • Large format printing
  • Billboards
  • Promotional Stands
  • Vehicle Branding
  • Maintain a good and positive relationship with customers

Real Estate Agent

HL Property Ltd
03.2013 - 01.2016
  • Visit properties for Sale / Rent.
  • Take pictures, notes and promote listings through social media marketing, website and newsletters.
  • Responded promptly to client inquiries via phone or email.
  • Liaised between sellers and buyers for profitable and efficient sales.
  • Maintain a good and positive relationship with customers

Tele Operator / Customer Service / Back Office

Rogers Outsourcing Solutions
04.2010 - 02.2013

Sales & Marketing Representative

Sign World Ltd
01.2005 - 01.2008

Education

School Certificate -

La Confiance College
01.2005

Certicate of Primary Education -

St Enfant Jesus RCA School
01.1999

Skills

  • Fluent in spoken and written English
  • Fluent in spoken and written French
  • Microsoft Office
  • Private Car License

Personal Information

Date of Birth: 02/18/88

Hobbies and Interests

  • Sports
  • Reading
  • Horse Riding
  • Nature

Timeline

Freelance Courier

Self Employed
04.2024 - Current

Customer Service / Back Office Representative

Concentrix
01.2023 - 03.2023

Showroom Manager

Ex Calyus Motors
03.2020 - 12.2022

Freelance Sales Agent

Freelance
04.2016 - 01.2020

Real Estate Agent

HL Property Ltd
03.2013 - 01.2016

Tele Operator / Customer Service / Back Office

Rogers Outsourcing Solutions
04.2010 - 02.2013

Sales & Marketing Representative

Sign World Ltd
01.2005 - 01.2008

School Certificate -

La Confiance College

Certicate of Primary Education -

St Enfant Jesus RCA School
Stephan Lapierre