Souris Marie Laeticia Eugenie
Flacq,Mauritius
Summary
Organised professional with keen eye for detail and proactive approach to managing tasks. Possesses strong communication skills and leadership abilities, ensuring seamless coordination. Committed to enhancing guest satisfaction and operational efficiency within hospitality environments.
Overview
6
6
years of professional experience
1
1
year of post-secondary education
Work history
Front Office Operation Assistant
Solana Beach Mauritius Hotel
Belle Mare
2025.04 - Current
- Sustained high levels of organisation with attention to detail.
- Answered phone calls promptly, providing excellent customer service.
- Provided customer service, delivering high levels of satisfaction.
Spa receptionist
Constance C Mauritius
Palmar
2023.05 - 2025.03
- Provide guidance to clients on the procedures at the spa.
- Applied expertise in company products and services to answer questions.
- Addressing customer complaints or issues professionally and attempting to resolve them to the customer's satisfaction.
Front Office Trainee
Anelia Resort & Spa
Flic en Flac
2022.02 - 2022.11
Sales girl
Madmax Shop
Curepipe
2021.11 - 2022.01
Sales Girl
Elysee Shop
Curepipe
2019.11 - 2020.01
Education
Customer Care
2025.06 - 2025.11
NC3 Front Office
Ecole Hoteliere Sir Gaetan Duval
2022.02 - 2022.11
School Certificate
Windsor College Girls
Skills
Team Spirit
Organized
Creative
Ponctual
Languages
English
Fluent
French
Fluent
Timeline
Customer Care
2025.06 - 2025.11
Front Office Operation Assistant
Solana Beach Mauritius Hotel
2025.04 - Current
Spa receptionist
Constance C Mauritius
2023.05 - 2025.03
Front Office Trainee
Anelia Resort & Spa
2022.02 - 2022.11
NC3 Front Office
Ecole Hoteliere Sir Gaetan Duval
2022.02 - 2022.11
Sales girl
Madmax Shop
2021.11 - 2022.01
Sales Girl
Elysee Shop
2019.11 - 2020.01
School Certificate
Windsor College Girls