Sounayna Lye Cheng Bundhooa
Poste De Flacq,BL
Summary
From Sales Representative to Shop Manager working in Shops such as Jennyfer and Zippy Bagatelle in one year has driven to maintain service standards by supporting staff in handling service issues and customer communications, working in Sales Apps such as Sales Time. Willingness to take on added responsibilities to meet team goals. Hardworking and passionate job seeker with strong organizational skills eager and ready to help team achieve company goals.
Overview
1
1
year of professional experience
Work History
Shop Manager
Fashion Heights
08.2022 - Current
- Managed inventory control, cash control, and store opening and closing procedures.
- Maintained safe working environment by enforcing adherence to safety and security protocols.
- Oversaw employee performance, corrected problems, and increased efficiency to maintain productivity targets.
- Delivered excellent customer service by addressing and resolving customer inquiries and complaints.
- Kept orderly and accurate accounting records by monitoring sales documentation.
- Mentored team members to enhance professional development and accountability in workplace.
- Performing inventory and verification of goods.
- Trained team members in successful strategies to meet operational and sales targets.
- Assisted in recruiting, hiring and training of team members.
- Prepare weekly and coordinate with team members.
- Trained and guided team members to maintain high productivity and performance metrics.
Education
GED -
New Educational College
Mauritius11.2005
Skills
- Budget Adherence
- Employee Scheduling
- Staff Recruitment
- Invoicing
- Recruitment and hiring
- KPI Tracking
- Staff Scheduling
Timeline
Shop Manager
Fashion Heights
08.2022 - Current
GED -
New Educational College
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