Yaaseen Thoophany
Phoenix
Summary
Enthusiastic Sales and Customer Service professional with expertise in communication and negotiating. Driven to provide superior quality customer service. Innovative in leveraging extensive knowledge of products and services as well as creating solutions for customers to drive loyalty, retention and revenue.
Highly adept at training, managing, coaching and mentoring sales and customer service associates with talent for interacting with staff at all levels of organization and public.
Overview
2
2
years of professional experience
Work History
IT/ GPS/ DRIVER
Mun Insurance
12.2023 - 05.2024
- Followed all relevant traffic laws and safety regulations.
- Utilized GPS and other navigation tools to plan routes and stay on schedule.
- Achieved safe driving records by consistently following traffic rules and regulations.
- Delivered goods and products to customer on time and in excellent condition.
- pickup clients accident car and deliver to garage
- invoice of clients
Salesman
Go Sports
10.2023 - 12.2023
- Developed strong client relationships through consistent communication and exceptional customer service.
- Increased sales by offering advice on purchases and promoting additional products.
- Assisted customers in selecting appropriate products based on their needs, boosting satisfaction rates.
- Increased sales revenue by identifying potential clients and conducting persuasive product presentations.
Salesman
Kiabi
05.2023 - 09.2023
- Continuously updated product knowledge, staying informed of industry trends and competitor offerings.
- Used consultative sales techniques to understand customer needs and recommend relevant products and services.
- Showcased product features to customers and discussed technical details to overcome objections and lock in sales.
- Promoted and up-sold products and services to meet needs of customers.
Content Creator
Advertus
10.2022 - 04.2023
- Applied current editing and photography tools to tell great stories.
- Implemented strategies and tactics to grow followers on social media channels.
- Boosted brand engagement by creating compelling social media posts and campaigns.
- Strengthened content through proofreading and editing.
- Develop original content through social listening and independent sources.
- Produced original, creative content for promotional advertisements and marketing materials.
Education
Bachelor of Arts - Interactive And Digital Design
Polytechnics Mauritius
Aleemiah College Boys
Phoenix12.2021
Skills
- Time Management
- Valid Driver's License
- Customer Service
- Clean Driving Record
- Ability to Multitask
- company branding
- Customer Needs Assessment
- Account Management
- Fluent in Multiple Languages
Languages
creole
Native language
French
Upper intermediate
B2
English
Upper intermediate
B2
Timeline
IT/ GPS/ DRIVER
Mun Insurance
12.2023 - 05.2024
Salesman
Go Sports
10.2023 - 12.2023
Salesman
Kiabi
05.2023 - 09.2023
Content Creator
Advertus
10.2022 - 04.2023
Bachelor of Arts - Interactive And Digital Design
Polytechnics Mauritius
Aleemiah College Boys
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