SOOBRAYEN Ishwaree Arassee
Avenue Anthurium Camp Garreaux
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
1
1
year of professional experience
Work History
Assistante De Direction
Insynium Ltd
Grand-Baie
11.2022 - Current
- Agenda Management:plan and organize appointments meetings and travel arrangements for the director and the team
- Office Management: purchases /office supplies/providers management
- Communication: Handle correspondance,phone calls,emails for the director and address inquiries professionally
- Document preparation:Draft,edit,format reports,presentations,letters and other professional documents
- Information management:collect,organise important information for the director
- Meeting Coordination:Arrange internal and external meeting,prepare agendas,take notes and follow up on action items
- Project management:Participate in the management of specific projects,ensuring task tracking and team coordination
- Travel management:Organise business trips for the director and team
- Financial Management:Focal point for accounting provider,record the whole expenses,bills,invoices and any financial documents to the software ZohoBook
- Reception and orientation:Professionally welcome visitors,clients or partners
Tele-Agent
Euro CRM(Mtius)Ltd
Ebène
- Tele-agent confirmed in telesales/reception
call at Euro.
As a telemarketer, I had the opportunity
to have an experience that allowed me to
master the tools and have an approach
favorable towards customers. It allowed me
to become
versatile
Supervisor
Euro CRM(Mtius)Ltd
Ebène
- Supervise and lead a team of around ten
customer advisors by assisting and motivating them.
Set their individual and collective objectives, Ensure the
upgrading and increasing the skills of
colleagues under my responsibility
Trainer
Euro CRM(Mtius)Ltd
Ebène
- Training of new employees on the
call center profession as well as
product (Telesales)
Quality Manager
Euro CRM(Mtius)Ltd
Ebène
- Evaluations, debriefs, coaching, feedback
information, setting up workshops
work to improve the skills of
new employees
Planning Assistant
Euro CRM(Mtius)Ltd
Ebène
- Filling agent data, time of
presence, absence, delays
Education
Manilall Doctor SSS
Lallmatie centre de Flacq Skills
- Excellent Communication
- Versatile
- Quality Assurance
- Organizational Skills
- Fluent in french,english,creole
- Leadership
- Customer Service
Affiliations
- Film and series
- New adventures
- Spend quality time with the family/friends
Timeline
Assistante De Direction
Insynium Ltd
11.2022 - Current
Manilall Doctor SSS
Tele-Agent
Euro CRM(Mtius)Ltd
Supervisor
Euro CRM(Mtius)Ltd
Trainer
Euro CRM(Mtius)Ltd
Quality Manager
Euro CRM(Mtius)Ltd
Planning Assistant
Euro CRM(Mtius)Ltd
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