SONIKA DINNOO NARAIN
PITON
Summary
Highly Organized and dependable candidate successful at managing and addressing multiple priorities with a positive attitude , professionalism and accuracy. Adept at working collaboratively within fast-paced and detail oriented environment. Willingness to take on added responsibilities to meet team and organizational goals.
Overview
6
6
years of professional experience
Work History
Packing and Shipping Officer
Denim De l'ile Ltd
08.2021 - 12.2022
- Compared shipping orders and invoices against contents received to verify accuracy.
- Verified orders by comparing names and quantity of items packaged with shipping documents.
- Inspected incoming and outgoing shipments to identify discrepancies with records.
- Processed required paperwork to expedite handling of shipped and received goods.
- Monitored inventory to maintain sufficient supply levels to meet business and customer needs.
- Rejected damaged items, recorded shortages and corresponded with shippers to rectify issues.
- Worked effectively with shippers to resolve shipment issues, damaged materials and shortages.
- Requisitioned new supplies and maintained storage areas for smooth department operations.
- Drafted and managed work and shipping orders, bills of lading and shipping route materials for accurate and compliant recordkeeping.
- Supported reporting, accounting and recordkeeping staff with accurate updates regarding shipment information.
- Corresponded with carrier representatives to make arrangements and provide instructions for shipment and delivery of orders.
- Communicated with carrier representatives, arranging for special deliveries and shipment receipts.
- Conducted research to address shipping errors and packaging mistakes.
- Compiled and maintained important records such as production inventory, special consignments delivery for highly privileged and exclusive clients such as GUESS, ARMANI, MARCO POLO, DIESEL etc.
Restaurant Hostess
MSC CRUISES
10.2018 - 05.2019
- Supported servers, food runners and bussers with keeping dining area ready for every guest.
- Took reservations and to-go orders by phone, answered customer questions and informed of accurate wait times.
- Watched dining area staff to evaluate server loads and calculate accurate wait times.
- Stayed in open communication with kitchen team to assess cooking times, avoid worker overload and minimize customer dissatisfaction.
- Cultivated positive guest relations by managing information and orchestrating speedy seating.
- Monitored front entrance for new guests while assisting servers by taking and delivering drink orders.
- Supervised server balance and monitored table turnover to accurately seat customers.
- Maintained highly loyal clientele by delivering unparalleled service at every stage of restaurant dining experience.
- Maintained customer satisfaction and increased drink sales by directing customers to bar area while waiting for tables.
- Monitored dining room and guest flow to maximize table usage and minimize wait times by 30%.
- Assessed large restaurant and lounge according to state and federal cleanliness standards.
- Reported concerns about intoxicated guests to management to contribute to safe and welcoming environments for patrons.
Restaurant Hostess
TUI CRUISES
06.2017 - 03.2018
Restaurant Hostess
Celebrity Cruises
08.2016 - 05.2017
Education
THE BASIC FUNDAMENTALS AND PRACTICAL APPROACH - AUDITING
PROFESSIONAL SKILL INVEST
EBENE JUNCTION, EBENE05.2023
ACCOUNTS CLERK -
PROFSSIONAL SKILL INVEST
EBENE JUNCTION, EBENE04.2023
Bachelor of Science - Nursing
UNIVERSITY OF MAURITIUS
REDUIT, MAURITIUS08.2016
Skills
- Customer service and relation
- OSHA Standards
- Data Entry and Analysis
- Inventory Auditing
- Book-keeping/
- Shipping Method Optimization
- Analytical and Organizational Skills
- Documentation Skills
- Tax Computation
- Produce Financial Statements
- Administrative Oversight
- Negotiation and Conflict Resolution
Languages
English
Proficient
C2
French
Advanced
C1
Hindi
Proficient
C2
Timeline
Packing and Shipping Officer
Denim De l'ile Ltd
08.2021 - 12.2022
Restaurant Hostess
MSC CRUISES
10.2018 - 05.2019
Restaurant Hostess
TUI CRUISES
06.2017 - 03.2018
Restaurant Hostess
Celebrity Cruises
08.2016 - 05.2017
THE BASIC FUNDAMENTALS AND PRACTICAL APPROACH - AUDITING
PROFESSIONAL SKILL INVEST
ACCOUNTS CLERK -
PROFSSIONAL SKILL INVEST
Bachelor of Science - Nursing
UNIVERSITY OF MAURITIUS
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