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Dedicated customer service professional with over 8 years of experience in sales, reservations, and property leasing. Expert in client assistance, product explanation, record maintenance, and appointment scheduling. Demonstrates strong communication skills to build relationships, assess needs, and deliver tailored solutions.

Passionate about promoting lasting customer satisfaction by delivering quality service and unparalleled support. Proficient in customer service best practices and related options. Customer Service Representative bringing top-notch skills in oral and written communication, active listening and analytical problem-solving skills. Enhances customer experiences by employing service-oriented behaviors, understanding customer desires, ad providing customized solutions to build loyalty.

Dedicated Customer Service professional with knowledge of service delivery and proven multitasking abilities. Committed to maintaining professional relationships to increase profitability and drive business results.

Customer Service Professional with 15+ years of experience supporting customers in call center, banking, retail, and operations environments. Experienced in handling high-volume customer interactions, resolving complex issues, maintaining accurate records, and providing exceptional service through phone, email, and digital platforms. Skilled at managing multiple systems simultaneously while delivering positive customer experiences and building long-term customer relationships. Proven ability to work independently in remote and fast-paced environments while maintaining accuracy, professionalism, and strong communication.

SONIA RABOUDE

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Customer Service Representative

Cashier

Payroll Agent

Tour Guide

High School Diploma -

High School Diploma -

GED -

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