Summary
Overview
Work History
Education
Skills
Work Availability
Quote
Timeline
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SHIVALINGUM  PUMBIEN

SHIVALINGUM PUMBIEN

Petite Raffray, St Francois Road

Summary

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

9
9
years of professional experience

Work History

Cabin Steward

MSC Cruise
07.2020 - Current
  • Enhanced guest satisfaction by providing exceptional room cleaning and maintenance services.
  • Ensured timely room turnovers for incoming guests by working efficiently and adhering to tight schedules.
  • Assisted passengers with luggage handling, promoting a seamless check-in and boarding experience.
  • Addressed passenger queries and concerns promptly, ensuring a positive onboard experience.

Housekeeping Room Attendant

Zilwa Attitude (4star)
06.2015 - 05.2017
  • Enhanced guest satisfaction by maintaining clean and well-stocked rooms in a timely manner.
  • Reduced housekeeping complaints by ensuring consistent adherence to hotel standards and procedures.
  • Contributed to positive guest experiences with meticulous attention to detail in all aspects of room cleaning and presentation.

Hotel Cleaner

Zilwa Attitude Hotel (4star)
01.2015 - 06.2015
  • Contributed to a pleasant guest experience by maintaining clean and well-stocked restroom facilities throughout the property.
  • Supported hotel management with inventory control, minimizing waste and ordering necessary supplies as needed.

Education

Friendship College Boy
Goodlands

Skills

  • Equipment handling
  • Customer service
  • Time management
  • Cleanliness standards
  • Sanitation protocols
  • Security awareness
  • Teamwork abilities
  • Guest relations
  • Computer literacy
  • Basic repair skills
  • Lost and found procedures
  • First aid knowledge
  • Attention to detail
  • Maintenance knowledge
  • Organizational skills
  • Professional appearance
  • Decision-making
  • Turndown service
  • Complaint handling
  • Guest privacy
  • Personal hygiene
  • Inventory management
  • Emergency procedures
  • Initiative taking
  • Fire safety knowledge
  • Waste management
  • Problem-solving
  • Task prioritization
  • Active listening
  • Positive attitude
  • Emergency Response
  • Passenger Safety Management

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote

It is never too late to be what you might have been.
George Eliot

Timeline

Cabin Steward

MSC Cruise
07.2020 - Current

Housekeeping Room Attendant

Zilwa Attitude (4star)
06.2015 - 05.2017

Hotel Cleaner

Zilwa Attitude Hotel (4star)
01.2015 - 06.2015

Friendship College Boy
SHIVALINGUM PUMBIEN