Shekinah Govinden
Souillac
Summary
Dynamic sales executive with proven abilities in customer relationship management and effective communication. Skilled in cold calling and CRM software utilization, driving customer satisfaction and sales growth.
Overview
10
10
years of professional experience
Work History
Sales Executive
Autodream ltd
Souillac
01.2025 - Current
- Engaged customers to identify needs and recommend suitable products.
- Assisted in maintaining product displays and ensuring inventory accuracy.
- Collaborated with team members to achieve daily sales targets.
- Provided product knowledge to customers for informed purchasing decisions.
- Created a welcoming atmosphere to encourage customer retention and satisfaction.
- Used cold calling and networking to sell products and services.
- Sourced new sales opportunities through inbound lead follow-up.
- Negotiated contracts with clients on behalf of the company.
- Monitored feedback from customers regarding product quality and suggested improvements accordingly.
- Utilized CRM software to track leads and manage accounts throughout sales cycle.
- Negotiated contracts and closed agreements to maximize profit.
- Built strong, professional relationships through identification of client needs, which increased overall sales and opportunities.
- Communicated effectively with clientele to maintain customer satisfaction and loyalty.
- Negotiated and closed deals with minimal oversight.
Sales Executive
Millenium Power Computers ltd
Souillac
04.2017 - Current
- Engaged customers to identify needs and recommend suitable products.
- Assisted in maintaining product displays and ensuring inventory accuracy.
- Provided product knowledge to customers for informed purchasing decisions.
- Handled customer inquiries and resolved issues promptly and professionally.
- Used cold calling and networking to sell products and services.
- Sourced new sales opportunities through inbound lead follow-up.
- Utilized CRM software to track leads and manage accounts throughout sales cycle.
Data Entry Clerk
Autodream ltd
Souillac
01.2024 - 12.2024
- Input data into company database with high accuracy and attention to detail.
- Maintain organized records of documents and files for easy access and retrieval.
- Enter all stock we bought from supplier in Q.book
- Do invoices for purchasing client
- Receive payment on Q.book
- Banking
- Bank Reconciliation on Q.book
Assistant Officer in Charge
Autodream ltd
Souillac
07.2022 - 12.2023
- Assisted in coordinating daily operations and team activities at Autodream Ltd.
- Supported project management efforts by preparing necessary documentation and reports.
- Communicated effectively with team members to streamline workflow processes.
- Supervised daily operations of the department including assigning tasks, monitoring progress, providing feedback and guidance.
Underwriter
Lamisa insurance c/o of Lamco ltd
Petit Raffray
03.2016 - 11.2016
- Evaluated insurance applications for risk assessment and policy approval.
- Reviewed client documentation to ensure compliance with underwriting guidelines.
- Underwrote renewals by reviewing premium history, claims history and company financial condition to determine action.
Education
High School Diploma -
Lady Sushil Ramgoolam SSS
TrioletSkills
- Sales strategy
- Deal closing
- Cold calling
- Sales follow-up
- Customer relationship management
- CRM software utilization
- Product knowledge
- Operations
- Time management
- Effective communication
- Customer service
Timeline
Sales Executive
Autodream ltd
01.2025 - Current
Data Entry Clerk
Autodream ltd
01.2024 - 12.2024
Assistant Officer in Charge
Autodream ltd
07.2022 - 12.2023
Sales Executive
Millenium Power Computers ltd
04.2017 - Current
Underwriter
Lamisa insurance c/o of Lamco ltd
03.2016 - 11.2016
High School Diploma -
Lady Sushil Ramgoolam SSS