FIRYAAL DOWLET
Rose Hill
Summary
Seasoned Customer Associate with one and a half years of experience dedicated to providing highest quality service and making customers feel welcome. Committed to exceeding sales expectations and furthering company goals. Timely and situationally aware employee dedicated to supporting productive work environments.
Overview
1
1
year of professional experience
Work History
Customer Service Associate
Accenture
11.2022 - Current
- Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
- Handled customer complaints professionally, resulting in satisfactory outcomes and positive feedback.
- Maintained a high level of product knowledge, providing accurate information to customers.
- Answered customer telephone calls promptly to avoid on-hold wait times.
Education
Cambridge A-Level Examination -
Bachelor of Science - Software Engineering
University of Technology
11.2026
Skills
- Customer Service
- Customer Support
- Problem Resolution
- Team Collaboration
- Customer Complaint Resolution
- Calm Under Pressure
Languages
ENGLISH
FRENCH
MAURITIAN CREOLE
Communication Skills
A motivated individual who recently finished her secondary education. I am eager to work hard and prove myself in the workplace. Currently, I am looking for a job that will allow me improve my skills and knowledge. I am also interested in learning more about new subjects and opportunities.
Timeline
Customer Service Associate
Accenture
11.2022 - Current
Cambridge A-Level Examination -
Bachelor of Science - Software Engineering
University of Technology
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