Marketing professional skilled in administration, sales, and strategy. Proven track record of increasing profitability and promoting company growth. Highly motivated Sales Representative with solid experience in cultivating client relationships, executing sales strategies, and exceeding revenue goals. Strong abilities in leveraging product knowledge to secure new business and maintain existing accounts. Known for innovative problem-solving skills and adept at building rapport with clients to foster loyalty. Previous work has consistently resulted in increased market share and customer satisfaction.
Overview
10
10
years of professional experience
Work History
Lubricant Sales Representative
TOTALENERGIES Marketing Mauritius Ltd
Port-Louis
01.2022 - Current
Ensure sales volumes and profitability target is achieved every month
Promote and improve sales of Lubricants by focusing on availability, visibility, promotion of our products (Regular presence on Service Stations)
Work closely with Marketing team to be able to implement and execute marketing strategy and increase brand visibility
Ensure presence on social media (Facebook/ Radio) regularly to reinforce our lubricants
Prospect and direct garages, spare parts and clients who want to purchase lubricants towards our SS
Monitor closely the sales of prospected clients and proposed good/ promotional prices or strategies to retain them on our Service Stations
Visits Service Stations regularly to ensure stock is good and sales are evolving and keep report
Regular survey on competitors' price (Competitors' Watch) to be able to review price as and when required
Work on pricing with the manager
Understand the process from ordering to products reaching depot
Creation of Orders on SAP for internal stock
Prepare power points presentation for Business Reviews
Ensure payments is received as per payment terms from dealers/ clients
Organize and provide product/ technical training and support to Pump attendants/ Shop attendants/ dealers and clients
Knowledge on CVP
Understand the process from ordering to products reaching depot
Assist customers with the interpretation of laboratory results, reports and analyses
Monitor the process from creation of orders for clients to final delivery
Lubricant Customer Sales Representative
TOTAL Mauritius Ltd
Port-Louis
11.2018 - 12.2021
Chasing clients for payment (To ensure that all payments are received as per payment term and we do not have major provisions)
Filing
Sending Quotations to clients
Change of Price
Ensuring all orders are reached to de-vous-a-nous (Customer Service) in due time
Issue invoices every morning to help plan delivery
Follow credit note/ PPRN
Ensure each client are being invoiced as per their contract with Total
Help to prepare Tenders
Working presentations on excel/ power point
Drafting of letters for clients/ or in case of promotions
Selling of PEA/ Participation in events/ sales
Allocation
Receptionist
Season Care Ltd
Triolet
02.2018 - 11.2018
Filing
Helping in administrative tasks
Attending calls, marketing services by phone or email
Greeting clients
Scheduling meetings
Calling potential candidates for recruitment
Working on excel
Dispenser
Health One
Triolet
10.2014 - 11.2018
Taking in and handing out prescriptions
Dispensing prescriptions
Understand the process from ordering to products reaching the pharmacy
Selling over-the-counter medicines
Answering customers' questions face to face or by phone
Referring problems or queries to the pharmacist and find solutions
Other administrative works including filing
Cashier/ Handling of accounts
Assist all clients politely and professionally
Education
Higher School Certificate (HSC) - Accounting, Mathematics, Business Studies, General Paper, French
12.2012
School Certificate (SC) - English language, French, Mathematics, Additional Mathematics, Economics, Urdu, Principles of Accounts, Business Studies
12.2010
BSc (Hons) - Management with Marketing
Skills
Proactive attitude
Interpersonal skills
Verbal communication
Written communication
Customer service
Planning
Organising
Deadline management
Excel
PowerPoint
Word
Team player
Innovative
Creative
Commercial relationship management
Technical knowledge on lubricants
SAP
Financial management
Customer Retention
Promotional planning
CRM proficiency
Revenue Generation
Territory sales
Others
Internet and Computing Core Certificate (IC3)
Certificate of Participation: Program for International Student Assessment (PISA) MS 09 +
Personal Information
Date of Birth: 03/23/94
Nationality: Mauritian
Marital Status: Married
Languages
English
French
Urdu
Extracurricular Activities
Member of the Environment Club and Values Club in 2010 – 2012 Participated in Rugby Tournament at Nigeria 2024
Hobbies and Interests
Badminton
Volleyball
Swimming
Rugby
Timeline
Lubricant Sales Representative
TOTALENERGIES Marketing Mauritius Ltd
01.2022 - Current
Lubricant Customer Sales Representative
TOTAL Mauritius Ltd
11.2018 - 12.2021
Receptionist
Season Care Ltd
02.2018 - 11.2018
Dispenser
Health One
10.2014 - 11.2018
Higher School Certificate (HSC) - Accounting, Mathematics, Business Studies, General Paper, French
School Certificate (SC) - English language, French, Mathematics, Additional Mathematics, Economics, Urdu, Principles of Accounts, Business Studies