Sheeksha Dintaj

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• Helped resolve disputed claims as official client representative to tax officials.
• Conduct a thorough assessment of the client's financial situation
• Provide guidance on compliance with legal requirements and help clients understand their rights and obligations.
• Assess potential liabilities, contractual obligations, and legal obligations that may arise during the insolvency proceedings.
• Manage communication with creditors, keeping them informed about the legal proceedings, negotiating on behalf of the client, and addressing any legal concerns or disputes that may arise.

• Project Planning
• Good knowledge of Excel, Ms Word
• Powerpoint
• Customer Satisfaction, AML/CFT),
• Conduct Customer Due Diligence /Enhanced Due diligence on Investors
• Perform Worldchecks and Web checks on Individuals and Corporate Investors especially High Risk
• Fill in Customer Due Diligence Report and Conduct Periodic Review
• Esure that Investor KYC documents are compliant and regulated.

• Improved data integrity with rigorous auditing and cleansing.
• Analysed large datasets, drawing meaningful conclusions and providing actionable recommendations.

• Handled billing and payment issues following guidelines, resolving disputes properly
• Solved problems with products and services by providing customers with technical support
• Delivered prompt service to prioritize customer needs.

• Maintained strict confidentiality with all personal data as per company guidelines
• Viewed reports regularly to make sure processing was conducted efficiently
• Interacted with clients and employees, which helped cultivate positive working relationships.

• Sorted and organized files, spreadsheets, and reports
• Interacted with customers by phone, email, or in-person to provide information
• Participated in workshops and presentations related to projects to gain knowledge.