Success in management requires learning fast as the world is changing. The only quote that always encourages me is; Choose a job I love, and I will never have to work a day of my life.
Overview
11
11
years of professional experience
Work History
CHEF DE BRIGADE
PAXTON HOTEL PARIS MARNE LA VALLEE
02.2024 - 11.2024
Chef de brigade of the front-office which includes all the responsibilities of the service leader
Managing the team
Solving guest issues to make their stay satisfactory
Worked during the Rugby World Cup
RESERVATION AGENT
PAXTON HOTEL PARIS MARNE LA VALLEE
11.2024 - 03.2024
Assisting the manager of reservation with daily tasks and duties
Fill up the shoes of the manager when she is not on duty
Learning yield and revenue management
Do visits for the sales & marketing team
TRAINEE IN FRONT-OFFICE
PAXTON HOTEL PARIS MARNE LA VALLEE
08.2023 - 12.2023
Assist with the complete tasks and duties of the front-desk by being under the umbrella of the assistant front-office manager
TRAINEE IN BUSINESS DEVELOPMENT
THE RESIDENCE MAURITIUS
01.2022 - 06.2022
I was under the umbrella of the Director of business development in all her tasks and duties
Doing the weekly revenue meeting with the owner
Doing visits for potential clients and groups (sale & marketing)
I was assisting the reservation department, PR and digital
TRAINEE FRONT-OFFICE
INTERCONTINENTAL SYDNEY
03.2021 - 09.2021
Assist with the daily front-desk task and was under the umbrella of my manager during the internship
TRAINEE FINANCE
SHANGRI-LA SYDNEY
03.2021 - 09.2021
Assist with the daily finance department task with includes all the expenses of the whole hotel
Assisting with the end of year closure for the department
FRONT-OFFICE TRAINEE
FOUR SEASONS RESORT MAURITIUS AT ANAHITA
08.2018 - 05.2019
Taking in charge with FS messenger
Learning and taking charge of the Operator office
Learning how concierge, reception and guest service works
Assisting with boutique inventory
RESIDENCE TRAINEE
FOUR SEASONS RESORT MAURITIUS AT ANAHITA
08.2018 - 05.2019
Assisting the process of residence team in collaboration of Engineering department
Taking in charge of the whole department for a month
Meeting owners of villas and assisting with their specific requirements
Doing Master Inventory Book of each residence
PEOPLE & CULTURE TRAINEE
FOUR SEASONS RESORT MAURITIUS AT ANAHITA
08.2018 - 05.2019
Assisting the Director of Human Resources and HR team in the daily administrative and welfare activities at the Resort
Organizing several activities for the employees
REVENUE & RESERVATION TRAINEE
FOUR SEASONS RESORT MAURITIUS AT ANAHITA
08.2018 - 05.2019
Assisting the Director of Revenue in analyzing different ways to attract the market
In depth research of competitors
Doing quarterly and yearly budget forecast
Creating agency code on Opera and learning how to take reservation
Process of updating and confirming all specific details of a reservation
RESORT MANAGER TRAINEE
FOUR SEASONS RESORT MAURITIUS AT ANAHITA
08.2018 - 05.2019
Assisting with duties and responsibilities to accomplish at a specific given time efficiently
Attending meetings and doing restaurant tour to interact with in-house guest and get their feedbacks
CSR TRAINEE
SHANGRI-LA LE TOUESSROK RESORT & SPA
06.2017 - 11.2017
Learning and Assisting the CSR Manager in core CSR programs at the Resort
Understanding the flagship projects on Embrace and Sanctuary umbrella
Visiting main CSR partners – FIFI EK TIZAN and EWAD and assisting in the organization of welfare activities
ENGINEERING TRAINEE
SHANGRI-LA LE TOUESSROK RESORT & SPA
06.2017 - 11.2017
Assisting the Fire Life Safety Manager, Director of Engineering and Engineering team on the daily administrative tasks
SALES & MARKETING TRAINEE
SHANGRI-LA LE TOUESSROK RESORT & SPA
06.2017 - 11.2017
Assisting the Communications Manager and Sales Team in their daily operational activities
HUMAN RESOURCES TRAINEE
SHANGRI-LA LE TOUESSROK RESORT & SPA
06.2017 - 11.2017
Assisting the Director of Human Resources and HR team in the daily administrative and welfare activities at the Resort
QUALITY IMPROVEMENT TRAINEE
SHANGRI-LA LE TOUESSROK RESORT & SPA
06.2017 - 11.2017
Assisting the Quality Improvement Manager in the daily administrative tasks related to the Resort’s guest feedback platform
F&B TRAINEE
CHALET VERBIER
11.2013 - 05.2017
Exposure to the Food & Beverage service at Chalet Verbier
F&B TRAINEE
WEGGIS
11.2013 - 05.2017
Exposure to the Food & Beverage service at Weggis
F&B TRAINEE
SPICE INDIA, INTERLAKEN
11.2013 - 05.2017
Exposure to the Food & Beverage service at Spice India
F&B TRAINEE
BHMS
11.2013 - 05.2017
Exposure to the Food & Beverage service at BHMS
LAW TRAINEE
CHAMBER IN MAURITIUS
11.2013 - 05.2017
Exposure to the Law practices at Law Chamber in Mauritius
Education
MA - HOSPITALITY MANAGEMENT
ICMS, INTERNATIONAL COLLEGE OF MANAGEMENT
Sydney, Australia
12.2023
BA - HOSPITALITY MANAGEMENT
BHMS, BUSINESS & HOTEL MANAGEMENT SCHOOL
Luzern, Switzerland
12.2016
FOUNDATION - COMMERCE
CHARLES TELFAIR UNIVERSITY
Mauritius
12.2015
HIGHER SCHOOL CERTIFICATE -
12.2014
SCHOOL CERTIFICATE -
12.2011
CERTIFICATE OF PRIMARY EDUCATION -
12.2006
Volunteer Experience
Voluntary participation on colleagues welfare activities at Shangri-La’s Le Touessrok Resort & Spa
Donation of food items to one of the CSR Embrace at SLTR
Chef d’équipe,maçon carreleur, parquet, bardage, at Victory home paris, impactolinearbat, fasteSA, VINCI val de marne,LCM façade,leo grosse paris.Chef d’équipe,maçon carreleur, parquet, bardage, at Victory home paris, impactolinearbat, fasteSA, VINCI val de marne,LCM façade,leo grosse paris.
Chef de service des Unités Intersectorielles at Etablissement public de Santé Mentale de la Marne (EPSMM)Chef de service des Unités Intersectorielles at Etablissement public de Santé Mentale de la Marne (EPSMM)