Shaziana Bibi Javaheerkhan
Port Louis
Summary
I'm a make up artist and passionate for cooking and baking..
Polite and helpful
Able to handle pressure
I am a delicate who take job seriously,I would like the opportunity to prove myself
Overview
8
8
years of professional experience
Work History
Cabin Steward
Oceangoers MSC Cruise
Europe And USA
07.2023 - Current
- Developed strong relationships with repeat passengers, enhancing their loyalty towards the cruise line.
- Utilized strong organizational skills to manage workload effectively during peak travel seasons.
- Enhanced guest satisfaction by providing exceptional room cleaning and maintenance services.
- Provided personalized service to VIP guests, exceeding expectations and fostering repeat business.
- Received multiple commendations from supervisors for exceptional performance in meeting and exceeding passenger expectations.
- Coordinated with other departments on board the ship, ensuring smooth operations and guest satisfaction.
Housekeeping Room Attendant
Ravenala Attitude
Balaclava
12.2021 - 01.2023
- Removed bed sheets and towels from rooms and pre-treated stains to maintain and restore linen condition.
- Replaced used towels and other bathroom amenities such as shampoo, paper towels, and soap.
- Enhanced guest satisfaction by maintaining clean and well-stocked rooms in a timely manner.
- Sanitized all kitchen surfaces, wiped down cabinets, and swept and mopped floors
Housekeeping Room Attendant
Lux Grand Gaube
Grand Gaube
10.2021 - 11.2021
Cashier
Intermart Bagatelle
Moka
01.2020 - 11.2020
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Sale Person and Incharge the Shop
Mahera Trading Company
Port Louis
10.2017 - 12.2019
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Strengthened communication skills through regular interactions with others.
- Adaptable and proficient in learning new concepts quickly and efficiently.
Cashier in Pastry Shop
Amical Patisserie
Port Louis
05.2016 - 04.2017
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Built relationships with customers to encourage repeat business.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Restocked and organized merchandise in front lanes.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
Education
DAV College And Doha Secondary School
Port Louis Skills
- Laundry skills
- Cleanliness standards
- Sanitation protocols
- Maintenance knowledge
- Professional Appearance
- Fire Safety Knowledge
- Security awareness
- Lost and found procedures
- Safety Procedures
- Passenger Assistance
- Hospitality service expertise
- Marketing
- Evacuation Procedures
- Cleanliness and sanitation
Languages
Creol french
Bilingual or Proficient (C2)
French
Upper intermediate (B2)
English
Advanced (C1)
Hindi
Advanced (C1)
Italian
Beginner (A1)
Spanish
Elementary (A2)
Timeline
Cabin Steward
Oceangoers MSC Cruise
07.2023 - Current
Housekeeping Room Attendant
Ravenala Attitude
12.2021 - 01.2023
Housekeeping Room Attendant
Lux Grand Gaube
10.2021 - 11.2021
Cashier
Intermart Bagatelle
01.2020 - 11.2020
Sale Person and Incharge the Shop
Mahera Trading Company
10.2017 - 12.2019
Cashier in Pastry Shop
Amical Patisserie
05.2016 - 04.2017
DAV College And Doha Secondary School