Shawn Hau

• Developed and implemented strategies to increase sales and profitability.
• Cultivated strong relationships with clients, vendors, and partners to ensure long-term success and loyalty.
• Developed branding and marketing strategies
• Developing and maintenance of the company's website
• Coordinate resources to ensure efficient workflow
• Manage oversees supplier relationships through effective communication and meetings
• Maintained detailed records of all stock movements, providing valuable data for decision-making purposes.
• Ensured timely delivery of imported goods by closely monitoring shipment statuses and addressing potential issues promptly.
• Drive business development initiatives to improve and grow the organization, including sourcing new products and identifying market opportunities
• Oversee the entire recruitment process, from advertising job openings to conducting interviews and selecting candidates.
• Supervise and mentor employees, ensuring alignment with organizational goals
• Manage the costing of all imported products, ensuring accurate pricing and profitability analysis.

• Strategic Planning : Develop and execute long-term business strategies to ensure sustainable growth and market competitiveness.
• Operations Management : Oversee day-to-day operations, including inventory management, logistics, and supplier coordination.
• Business Development : Identify new business opportunities and expand product offerings to increase market presence and revenue.
• Negotiation & Product Development : Led successful negotiations and traveled to the head office in China to collaborate on the development and launch of a new product for a key brand represented by the company.
• Trademark Registration : Successfully registered the trademark for the company's main product, ensuring brand protection and legal compliance.
• Importation Logistics : Oversee the complete importation logistics process, ensuring timely and efficient delivery of products while managing customs clearance and compliance.
• Cost Management & Pricing : Manage the costing and pricing of imported products to ensure profitability and maintain market competitiveness.
• Market Research & Benchmarking : Conduct ongoing market research and benchmarking to identify industry trends, competitive positioning, and opportunities for growth.

Responsibilities -

• Create surveys and Google ads campaign from scratch for each individual clients.
• Utilized effective optimization strategies on Google ads campaigns to improve its cost per conversion.
• Constant monitoring of multiple Google ads campaign spending on average $50-75k per month.
• Develop training videos and help training new employees.
• Create innovative processes to improve workflow; thus, contributing to more efficient operations.
• Answered constant flow of emails while offering friendly and efficient service to customers and handling challenging situations.
• Regularly go through training to quickly learned new skills and apply them to daily tasks, improving efficiency and productivity.
• Managed large database and spreadsheets.