Latchman Sharon

Job Description

• Drove year-over-year business growth while leading operations, strategic vision, and long-range planning.
• Developed and implemented strategies to increase sales and profitability.
• Cross-trained existing employees to maximize team agility and performance.
• Maximized performance by monitoring daily activities and mentoring team members.
• Accomplished multiple tasks within established timeframes.
• Engaged with customers to build rapport and loyalty.
• Results over 10 Years from 39 to 6821 GPS devices in 2023 increased in sales of 20% per year

• Selling FedEx Services/Courier services.
• Maintain contact database quality and provide regular reports of sales status.
• Plan and set up events such as Student Club event in collaboration with General Manager or Marketing Manager, conducting presentation in Hotels, Industries and Fairs Respond to request for information via phone, email, print and other advertising sources Set appointment for meeting with potential clients and existing clients.
• Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
• Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.

• Gold Air Travel Selling holiday travel products to customer
• United importers - selling of cosmetic Products
• Built and maintained excellent customer relationships through timely response to inquiries and going above and beyond to accommodate unusual requests.