Summary
Overview
Work History
Education
Skills
Timeline
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Shane Wong Kung Fong

Terre Rouge, Mauritius

Summary

Business Intelligence Executive | 10+ Years of Experience

Strategic and results-oriented Business Intelligence Executive with over 10 years of experience in leveraging data to drive business transformation. Recognized for exceptional stakeholder engagement, cross-functional collaboration, and the ability to translate complex data into clear, actionable strategies.

Proven track record in partnering with senior leadership and business units to align data initiatives with organizational goals. Adept at communicating insights across technical and non-technical audiences, ensuring data-driven decisions are understood, adopted, and impactful.

Core Competencies:
  • Stakeholder Management: Skilled in building strong relationships with executives, department heads, and cross-functional teams to gather requirements, align expectations, and deliver value.
  • Strategic Communication: Clear and persuasive communicator with the ability to present data insights in a compelling narrative that drives action.
  • Data-Driven Strategy: Expertise in using analytics to shape business strategies, optimize performance, and uncover growth opportunities.
  • Advanced Analytics & BI Tools: Proficient in Power BI, Tableau, SQL, Excel, and data modeling techniques to develop dashboards and performance reports.


A collaborative leader with a passion for turning data into a strategic asset and empowering teams through insight-driven innovation.

Overview

14
14
years of professional experience

Work History

Business Intelligence Executive

Mauritius Commercial Bank Ltd
02.2021 - Current
  • Engage with MCB Lines of Business to understand their needs in terms of BI and MI and design/ prototype tailored-made BI solutions.
  • Influence decision making through data and analysis.
  • Work with different strategic entities within the organization to ensure data driven KPIs are set.
  • Prepare and facilitate events for the Data Community of Practice to leverage on data for business decisions.
  • Deliver high quality BI solutions across the different Business to drive business decisions.
  • Disseminate organization practices in the realm of BI and MI across the different lines of Business.
  • Monitor operational performance of deployed BI solutions to ensure adoption and usage by stakeholders.
  • Define technical standards, overall architecture, and roadmaps regarding BI technologies to ensure that solutions are relevant, scalable and leverage on the latest technologies.

Data Engineer

Mauritius Commercial Bank LTD
10.2019 - 02.2021
  • Collaborated with SMEs from various lines of business to understand their needs, thus proposing solutions and creating valuable data assets leading to deployment of multiple PowerBI dashboards.
  • Helped Private Banking team reduce time taken in compiling their respective KPI by 4 working days through data modelling and visualization.
  • Agile way of working leading to effective prioritization of work and deliverables.
  • Created and implemented database designs and data models in SSIS and SSAS whereby various line of business were able to visualize their data assets resulting in strategic business decisions.
  • Collaborated with multiple teams on ETL (Extract, Transform, Load) tasks, maintaining data integrity and verifying pipeline stability.
  • Planned and implemented security measures to safeguard vital business data.
  • Contributed to internal activities for overall process improvements, efficiencies and innovation.

MIS Coordinator

Mauritius Commercial Bank LTD
09.2018 - 09.2019
  • Managed team's workload by making sure tasks were shared equally to promote highest efficiency.
  • Monitored and coached new MIS Analysts to help them build comprehensive understanding of their work.
  • Worked closely with new analysts to improve technical standards, thus increasing data extraction efficiency by 30%.
  • Added elements of BI reporting by implementing PowerBI that increased efficiency and save time by 50%.
  • Involved in multiple projects that needed advanced analytical skills for successful implementation .For example Category Expansion project.

MIS Analyst

Mauritius Commercial Bank LTD
09.2014 - 08.2018
  • Performed enhanced analysis and comprehensive packs based on different cards' business dimension to help management team make optimum strategic move.
  • Knowledge of different business drivers of which helped identify opportunities and threats as well proposing enhanced solution for existing processes.
  • Successful in maintaining and upgrading MCB Cards' SQL server to ensure proper running of daily reports and population of critical files.
  • Liaised with different business units within MCB Cards SBU to provide reporting and build automated models to enhance job efficiency by 20%.
  • Involved in yearly forecasting for MCB LTD Cards issuing business and helping set annual targets to achieve.
  • Continuously worked with various stakeholders to find ways to enhance their team's performance by building different VBA models that would fit their needs.

Business Analyst

DIRECTV
10.2012 - 12.2013
  • Liaised between directors and business stakeholders to understand business processes.
  • Analyzed current system to understand business processes and to be system configurations.
  • Developed new resource model that fits organization's needs to track and forecast resource usage across multiple projects and how team could recycle resource to create 5% cost saving.
  • Conducted workshop sessions with business and technical stakeholders to capture resource needs and understand how each functional group use their resources.
  • Performed weekly reporting to Vice-President and Directors.
  • Actively kept track of resource usage as well as performing feasibility and risk analysis.

Business System Analyst/ Project Coordinator

Superior Abrasives
05.2011 - 05.2012
  • Collected data related to current business processes and derive business needs and functions using Agile SCRUM Methodology.
  • Build design specifications, user stories, and acceptance criteria to help developers in development of web-based system.
  • Led project planning by developing project schedules and elicitation plans.
  • Created, revised, and edited documents such as Business Requirement Document (BRD), Functional Requirement Document (FRD),and System Requirement Specification (SRS).
  • Monitored overall project process and created status reports on regular basis.
  • Worked closely to engineers and business stakeholders to ensure good communication of business goals and objectives.

Education

Bachelor of Science - Management Information Systems

University of Dayton
Dayton, Ohio
05-2012

Skills

  • Microsoft Visual Studio Tableau
  • Microsoft Power BI
  • Cognos BI Java
  • Analytical Skills
  • Database
  • Java
  • People Management
  • Microsoft Project
  • Microsoft SQL Server
  • SQL server
  • VBA
  • Microsoft Visual Studio
  • Data Analysis

Timeline

Business Intelligence Executive

Mauritius Commercial Bank Ltd
02.2021 - Current

Data Engineer

Mauritius Commercial Bank LTD
10.2019 - 02.2021

MIS Coordinator

Mauritius Commercial Bank LTD
09.2018 - 09.2019

MIS Analyst

Mauritius Commercial Bank LTD
09.2014 - 08.2018

Business Analyst

DIRECTV
10.2012 - 12.2013

Business System Analyst/ Project Coordinator

Superior Abrasives
05.2011 - 05.2012

Bachelor of Science - Management Information Systems

University of Dayton

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Shane Wong Kung Fong