SHANDISH LUCHMUN
JASMIN AVENUE BELLE MARE
Summary
Dynamic and adaptable, excelled at Sunrise Altitude Belle Mare by enhancing guest experience and increasing bar revenue through expert drink recommendations and efficient service. Demonstrated exceptional multitasking and teamwork, ensuring high standards of cleanliness and customer satisfaction. Skilled in problem-solving and maintaining workplace safety, consistently delivered top-notch service under pressure.
Experienced with delivering exceptional customer service in fast-paced bar settings.
Overview
1
1
year of professional experience
Work History
Waiter's Assistant
Sunrise Altitude Belle Mare
11.2023 - 01.2024
- Quickly reset and cleaned up tables after customers left to enable speedy turnaround and guest flow.
- Remained calm and poised when dealing with difficult customers or during busy shifts.
- Folded napkins and prepared silverware sets to provide adequate supply for host station.
- Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
Bar Server
Sunrise Altitude Belle Mare
11.2024 - 01.2025
- Maintained a clean and organized bar environment, ensuring compliance with health and safety regulations.
- Optimized drink-making efficiency by mastering the use of various bar equipment and tools, such as cocktail shakers, muddlers, and strainers.
- Effectively managed time under pressure, balancing competing priorities during high-stress situations without sacrificing quality of service or customer satisfaction levels.
- Increased bar revenue by upselling premium drinks and recommending food pairings to guests.
- Developed strong product knowledge through regular tastings and training sessions, enabling confident recommendations for customers seeking guidance on beverage selections.
Education
January 2023 To November 2024
Ramnath Jeetah College Boys
Centre De FlacqJanuary 2018 To November 2022
Modern College
Centre De Flacq, MauritiusSkills
- Multitasking efficiency
- Workplace safety
- Teamwork orientation
- Cleanliness standards
- Problem-solving
- Warm and friendly
- Time management
- Adaptable and flexible
Languages
Mauritian Creole
Native language
English
Upper intermediate
B2
French
Upper intermediate
B2
Timeline
Bar Server
Sunrise Altitude Belle Mare
11.2024 - 01.2025
Waiter's Assistant
Sunrise Altitude Belle Mare
11.2023 - 01.2024
January 2023 To November 2024
Ramnath Jeetah College Boys
January 2018 To November 2022
Modern College
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