Shamimah Bibi Imambocus
Port Louis,PL
Summary
At IFCM, I excelled as a Relationship Officer, leveraging financial acumen and exceptional communication to grow referral business and manage high-value client portfolios. My innovative strategies and keen market analysis drove revenue growth, while my dedication to customer service solidified client trust and satisfaction.
Overview
1
1
year of professional experience
Work History
Relationship Officer
IFCM
05.2023 - Current
- Increased loan approvals by diligently assessing creditworthiness and recommending suitable lending options.
- Managed a portfolio of high-value clients, ensuring their financial needs were met through tailored investment strategies.
- Developed and cultivated lucrative relationships with both new and existing clients through effective communication and exemplary interpersonal skills.
- Strengthened client relationships by actively listening to their needs and providing tailored financial solutions.Increased referral business by actively networking within the community and participating in local events representing the institutions.
- Identified new business opportunities through diligent market research and analysis, contributing to increased revenue growth.
- Provided exceptional customer service, resolving issues promptly and maintaining client trust throughout the resolution process.
- Developed targeted presentations for prospective clients, effectively showcasing the value of our services and products.
- Communicated regularly with clients to understand needs, evaluate current product use and cross-sell new products.
- Continuously updated personal knowledge of banking regulations and compliance requirements to minimize risk exposure for both clients and the organization.
- Conducted regular review meetings with clients, ensuring their investment portfolios were on target to meet their objectives.
- Conducted in-depth market research to identify new business opportunities and potential areas for expansion.
Education
Bachelor of Arts -
Associate of Arts - ACCA Level 2
London College of Accountancy
Mauritius10.2024
Bachelor of Science - BSC Honor Business Management With Specialization
Open University
Mauritius07.2024
Skills
- Financial Acumen
- Creativity and Innovation
- Data Analytics
- Customer Portfolio Management
- Product expertise
- Marketing knowledge
- Persuasion techniques
- Business Development
- Excellent Communication
- Customer Service
- Customer Relationships
- Risk Management
Timeline
Relationship Officer
IFCM
05.2023 - Current
Bachelor of Arts -
Associate of Arts - ACCA Level 2
London College of Accountancy
Bachelor of Science - BSC Honor Business Management With Specialization
Open University
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