SHALINEE DHORBUL
Operations & Marketing Manager
Vacoas
Overview
20
20
years of professional experience
Work History
Operations & Marketing Manager
Waterstone Realty/NIH Development & Investment Ltd
10.2022 - Current
- Responsible for the Operations, Sales & Marketing and Communication of the company
- Ensure for the smooth running of the company which involve administration, Sales & Marketing, liaison with Notaries office
- Managing the Sales Teams and performance monitoring
- Negotiate with external parties including banks, suppliers for business development
- Support the relationship between the client and different stakeholders, namely banking institutions, notaries and suppliers to satisfy clients' needs
- Analysing trends and results to establish pricing strategies and monitor costs
- Ensuring compliance processes for onboarding clients
- Liaison with Project Management team and clients.
Executive Assistant
Davyland Properties Ltd
08.2015 - 09.2022
- Responsible for the Marketing and Communication of the company
- Assist the CEO and Management for the smooth running of the company which involve administration, Sales & Marketing, HR and Accounts
- Managing the Sales Teams and performance monitoring
- Ensuring optimal level of customer service across Davyland Properties Ltd
- Negotiate with external parties including banks for business development
- Support the relationship between the client and different stakeholders, namely banking institutions, notaries and suppliers to satisfy clients' needs
- Responsible for creating leads through social media
Sales Manager
Shanti Maurice - A Nira Resort
03.2011 - 07.2015
- Responsible for the strategic planning and review to provide direction in achieving marketing and sales objectives
- Review of service and quality standards to implement changes promoting higher customer- service standards
- Establishing annual and gross-profit plans by forecasting and developing annual sales quotas for regions
- Accomplishing marketing and sales objectives by planning, developing and implementing promotion
- Responsible for identifying marketing opportunities by identifying customer and market needs
Sales & Marketing Executive
Maradiva Villas Resort & Spa
01.2009 - 01.2011
Marketing Executive
Connections Tourism Management Ltd
01.2006 - 01.2009
Education
Master in Business Administration (MBA) - Marketing
University of Mauritius
BSc (Hons) - Tourism, Leisure and Recreation Management
University of Mauritius
A Levels and O Levels - undefined
Dunputh Lallah State Secondary School
Skills
- Computer Literate
- Presentation Skills
- Communication Skills
- Negotiation Skills
- Organisational Skills
- Ability to Work Under Pressure
- Ability to Meet Strict Deadlines
Area Of Expertise
- Marketing
- Operations Management
- Human Capital
- Strategic Management
- Project Management
- Communication
- Tourism Industry
Professional Courses And Skills
- Computer Literate (First Class result in both Word Processing Techniques and in Spreadsheet Processing Techniques)
- Good presentation, communication and negotiation skills
- Good working practices and organisational skills with the ability of working under pressure within strict deadlines
- AML/CFT - Training 2024
- Data Protection Advanced - Training 2024
- Referees - upon request.
Summary
Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.
Timeline
Operations & Marketing Manager
Waterstone Realty/NIH Development & Investment Ltd
10.2022 - Current
Executive Assistant
Davyland Properties Ltd
08.2015 - 09.2022
Sales Manager
Shanti Maurice - A Nira Resort
03.2011 - 07.2015
Sales & Marketing Executive
Maradiva Villas Resort & Spa
01.2009 - 01.2011
Marketing Executive
Connections Tourism Management Ltd
01.2006 - 01.2009
Master in Business Administration (MBA) - Marketing
University of Mauritius
BSc (Hons) - Tourism, Leisure and Recreation Management
University of Mauritius
A Levels and O Levels - undefined
Dunputh Lallah State Secondary School
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