Shakil Khodabocus
FOREST - SIDE
Summary
I am a hardworking person who seeks new opportunities and growth in a company. My objectives include succeeding in challenge environment and bring my dynamic personality to increase productivity in the organization. I am willing to seize any chance to develop, contribute and surpass the goals set by the career. I seek a competitive and challenging environment where I can prove myself and climb the ladder career-wise. Trustworthy and dedicated person with years of experience serving customers. Talented at correctly taking order information and serving to customers quickly. Cheerful when assisting customers with requests and meeting special needs.
Overview
11
11
years of professional experience
Work History
Attendant/Customer Service Cashier
Strategic Limited
03.2024 - 06.2024
- Kept facilities clean, neat, and organized to give areas professional and fresh appeal.
- Responded to customer requests efficiently and with knowledgeable assistance.
- Contributed to a positive work atmosphere by maintaining open communication with colleagues and supervisors.
- Responded to customer inquiries and resolved complaints to establish trust and increase satisfaction.
- Operated cash register to record transactions accurately and efficiently.
- Collaborated with team members to improve overall service quality and guest experience.
- Maintained a clean and safe environment for guests through regular inspection and cleaning tasks.
- Provided excellent customer service to guests by promptly responding to inquiries and requests.
BUS conductor
BUS individual services
12.2015 - 02.2024
- Stopped at designated points to load and unload passengers.
- Assisted in training new conductors, imparting knowledge of company policies, procedures, and best practices for success in the role.
- Promoted a positive work culture amongst colleagues by sharing best practices and offering assistance when needed.
- Kept buses clean and well-maintained, conducting regular inspections and reporting any necessary repairs or maintenance issues.
- Provided clear communication regarding upcoming stops to ensure passengers were aware of their destination points.
- Notified dispatch of deviations, overload, accidents, passenger incidents and bus mechanical and electrical troubles.
- Enhanced passenger experience by providing accurate information on routes, schedules, and fares in a courteous and professional manner.
- Calculated and collected fares from passengers.
- Diffused potential passenger disputes with fairness and professionalism.
Store keeper
Sik Yuen
11.2013 - 01.2014
- Enhanced store organization by implementing effective storage solutions and space utilization techniques.
- Maintained a safe working environment with strict adherence to safety protocols and guidelines.
- Stocked storerooms and adjusted minimum and maximum par levels in automated inventory system.
- Welcomed customers to assist in selecting appropriate merchandise and products.
- Optimized warehouse space usage by implementing innovative storage methods and reorganizing items as necessary.
- Maintained customer satisfaction with quick and professional handling of product returns.
Education
Higher School Certificate - Economics side
FLOREAL STATE SECONDARY SCHOOL
10.2014
Skills
- Time Management
- Creativity
- Computer literacy
- Teamwork
- Problem and complaint Solving
- Ticketing
- Customer Service
- Flexibility and adaptation
- Ability to work under pressure
Languages
English
Elementary
A2
French
Elementary
A2
Creole
Proficient
C2
Personal Information
- Title: BUS conductor
- Date of Birth: 01/26/96
- Nationality: Mauritian
- Marital Status: single
Hobbies and Interests
- Art and creative work
- Sports
- Traveling
Timeline
Attendant/Customer Service Cashier
Strategic Limited
03.2024 - 06.2024
BUS conductor
BUS individual services
12.2015 - 02.2024
Store keeper
Sik Yuen
11.2013 - 01.2014
Higher School Certificate - Economics side
FLOREAL STATE SECONDARY SCHOOL
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