Shakeera Maudar
Port Louis, Maurice
Summary
Goal-oriented quick learner with a motivated attitude. Adept in various social media platforms and office technology programs. Committed to bringing my expertise in customer service combined with my open-mindedness and patience in order to ensure customer satisfaction is at its highest.
Overview
7
7
years of professional experience
Work history
Administrative assistant
Alliance Risk and Solutions
Port Louis
03.2023 - 06.2023
- Issued invoices and receipts to customers using QuickBooks.
- Communicated with clients via email, letters, and phone calls regarding their insurance.
- Dealt with routine enquiries by telephone or emails and referred more complex matters to appropriate members of staff.
- Received, sorted and distributed incoming mail.
- Provided printing, photocopying scanning support to colleagues.
- Wrote business correspondence and technical letters.
- Kept files organised and up-to-date for accurate record-keeping purposes.
- Screened incoming phone calls and relayed detailed messages.
Cashier (Part Time Student Job)
Chez Coco (Pastry and Wholesale Goods Shop)
Port Louis
01.2016 - 10.2017
- Handled the cash register while maintaining a good quality of the customer experience.
- Emptied the cash register at the end of each work day to count the till as well as tidying up to ensure the register was well maintained.
- Ensured a good level of customer service was maintained when conducting sales.
- Assisted customers with any enquiries they might have to ensure customer satisfaction.
Babysitter
Parents in the Neighbourhood
Port Louis
01.2016 - 09.2021
- Enforced rules and managed behaviour through appropriate discipline.
- Followed parents' instructions to maintain routines and schedules.
- Supervised children's homework assignments, assisting with difficult tasks to support educational goals.
- Arrived at agreed locations on-time and ready to work for reliable service.
- Consistently maintained safe and hazard-free environment for optimum child safety and security.
Education
Higher School Certificate -
G.M.D. Atchia State College
Port Louis, Port Louis District 2014 - 2021
Skills
- QuickBooks Familiarity
- Skilled in Microsoft Office/ PowerPoint/ Word/ Excel
- Quick learner
- Goal-oriented
- Interpersonal skills
- Active listening skills
- Professional and mature
- Communication skills
- Understanding, patient and open-minded thanks to literature, retail, and artistic background
LANGUAGES:
- English – Fluent
- French – Global Results TCF TP C1 - Oral Comprehension Level C2 - Written Comprehension Level C1
- Urdu – Oral Comprehension
- Hindi – Oral Comprehension
Timeline
Administrative assistant
Alliance Risk and Solutions
03.2023 - 06.2023
Cashier (Part Time Student Job)
Chez Coco (Pastry and Wholesale Goods Shop)
01.2016 - 10.2017
Babysitter
Parents in the Neighbourhood
01.2016 - 09.2021
Higher School Certificate -
G.M.D. Atchia State College
2014 - 2021
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