Shainna Toshika Krstoba Toashmee Constant
Beau Bassin,Mauritius
Summary
Dedicated professional with a diverse skill set encompassing childcare, administrative support, and customer engagement. Proficient in dressing and changing diapers, promoting good behaviour, and certified in First Aid and CPR. Experienced in front desk operations, invoice processing, and financial record keeping with a strong emphasis on confidentiality and data entry accuracy. Adept at using Microsoft Office and social media platforms such as Facebook, Instagram, and LinkedIn for effective communication. Committed to fostering positive relationships through patience, diplomacy, and team collaboration while maintaining high hospitality standards.
Overview
12
12
years of professional experience
Work history
Administrative assistant
Temple Court
Port Louis, Port Louis District
02.2023 - 11.2025
- Streamlined administrative processes for increased efficiency in the workplace.
- Contributed to team effort by accomplishing related results as needed.
- Updated company databases by inputting new employee contact information and employment details.
- Managed front desk duties to ensure smooth operation of reception area.
- Submitted timely reports which provided critical updates on various projects.
- Assisted in the preparation of regularly scheduled reports for upper management review.
- Served as the initial point of contact for guests; providing warm greetings and helpful assistance upon arrival.
- Completed data entry tasks whilst adhering to strict deadlines.
- Administered mail distribution process, ensuring each department received its correspondence in a timely manner.
- Maintained an organised reception area for a professional business environment.
- Maintained accurate logs of visitor entries for security purposes.
- Assisted with administrative tasks, improving overall functionality of the office.
- Utilised multi-line telephone system to manage incoming calls effectively.
- Upheld confidentiality with sensitive information handling procedures.
- Prepared meeting rooms before and after use, maintaining a neat appearance at all times.
- Managed phone calls, resulting in effective communication flow within the company.
- Enhanced customer satisfaction by efficiently managing all front desk enquiries.
- Exhibited excellent multitasking skills by balancing various responsibilities simultaneously without compromising efficiency or quality of work output.
- Greeted incoming customers in a professional manner and provided friendly, knowledgeable assistance.
- Assisted senior accountant for audit preparation.
- Liaised with clients regarding overdue payments, facilitated swift resolution of issues.
- Entered financial information into corporate database for easy access and retrieval.
- Managed petty cash transactions, safeguarded company resources.
- Ensured compliance with accounting standards through diligent record keeping.
- Facilitated internal audits through organised documentation management.
- Provided administrative support to the finance team for seamless operations.
- Processed staff expenses claims, ensured fair reimbursement practices.
- Enhanced financial efficiency by streamlining invoice processing.
- Assisted in monthly closings, ensured timely completion of tasks.
- Monitored account activity, detected discrepancies promptly.
- Improved accuracy of financial data by conducting thorough checks and balances.
- Coordinated with various departments regarding invoicing matters, resolved queries efficiently.
- Conducted bank reconciliations regularly to maintain accurate records.
- Input sales, purchase and cash transactions.
- Prepared Excel spreadsheets to track banking transactions and financial performance.
- Completed daily and monthly bank reconciliations and noted any discrepancies.
- Helped with preparation of management accounts and end-month duties.
- Met deadlines by managing workload independently.
- Verified invoices against purchase orders to support smooth execution of month-end processes.
- Reconciled all company accounts, including credit cards and expenses.
- Uploaded invoices using QuickBooks Desktop after verifying data..
- Recorded and filed cash transactions for financial statement development.
- Monitored accounts payable and receivable statuses, keeping financial records up-to-date.
- Prioritised administrative tasks based on tight deadlines.
- Produced accurate general ledger entries with QuickBooks Desktop.
- Verified figures with cross-checking of different accounts and documentation.
- Recorded sales transactions, outgoing payments, and receipts to support financial governance.
- Monitored accounts payables and receivables to proactively spot and handle problems.
- Compiled records for audits to facilitate smooth and complete reviews.
- Identified and resolved administrative errors, recommending preventative action to improve data quality.
Babysitter
Multiple persons
Pre Saint Gervais
01.2020 - 10.2020
- Communicated positively with children and guardians.
- Played games, worked on puzzles and read books to young children.
- Fostered close relationships with children by discussing school, friends and hobbies.
- Organized and cleaned home after activities by picking up toys and straightening up play room.
- Taking children on a walk
Job Shadowing
ORPEA Résidence la Chanterelle
Le Pré Saint Gervais
02.2016 - 02.2016
- Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
- Carried out day-day-day duties accurately and efficiently.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Maintained energy and enthusiasm in fast-paced environment.
- Offered friendly and efficient service to customers, handled challenging situations with ease.
- Developed and maintained courteous and effective working relationships.
- Maintained excellent attendance record, consistently arriving to work on time.
- Helped the people working in the home for animation
- One day observation in administration corner
Pet Sitter
My Mother's Boss
Le Pré Saint Gervais
03.2014 - 04.2014
- Walked her dog out everyday
Education
No Degree - English
British Council
Online 08.2022 -
Certificate - Introduction To Social Media Marketing
Coursera
Online 03.2022 -
No Degree - Medicine (Pre-Medicine)
Paris Descartes
ParisHigh School Diploma - General with specialty science
Paul Robert
Pré Saint GervaisSkills
- Dressing and Changing Diapers
- Following Directions
- Playing Puzzles and Games
- Certified in First Aid and CPR
- Board Games
- Arts and Crafts
- Promoting Good Behavior
- Babysitting
- Microsoft Office
- Social Media Updating
- Facebook, Instagram, LinkedIn
- Front desk operations
- Invoice processing
- Database management
- Financial record keeping
- Customer engagement
- Team collaboration
- Multi-tasking
- Data entry accuracy
- Confidential information handling
- Patience and diplomacy
- Spreadsheet creation
- Customer relationship management
- Office organisation
- Email correspondence
- Hospitality standards
- Bank reconciliation
- Administrative support
- Financial reporting
- Knowledge of accounting software
Languages
Mauritian: Native language
French: C1 Advanced
English: B2 Upper intermediate
Spanish: A2 Elementary
Affiliations
- Reading
- Movies
- Music
- Outing
Timeline
Administrative assistant
Temple Court
02.2023 - 11.2025
No Degree - English
British Council
08.2022 -
Certificate - Introduction To Social Media Marketing
Coursera
03.2022 -
Babysitter
Multiple persons
01.2020 - 10.2020
Job Shadowing
ORPEA Résidence la Chanterelle
02.2016 - 02.2016
Pet Sitter
My Mother's Boss
03.2014 - 04.2014
No Degree - Medicine (Pre-Medicine)
Paris Descartes
High School Diploma - General with specialty science
Paul Robert