Shadiya Ruttee
Luton
Summary
Enthusiastic management professional with demonstrated success supervising staff and building teams. Proven history of achieving sales goals by monitoring employee performance and coaching staff on effective sales methods. Skilled in solving complicated issues and making proactive operational changes.
Overview
20
20
years of professional experience
Work History
Shop Manager
Worth Its Weight
01.2020 - Current
- Maintained a clean, safe, and inviting store environment for both customers and employees by enforcing proper safety protocols and cleanliness standards.
- Delivered excellent customer service by addressing and resolving customer inquiries and complaints.
- Increased customer satisfaction by implementing effective sales strategies and providing exceptional customer service.
Engraver
The Perfume Shop
01.2019 - 12.2019
- Achieved increased productivity by implementing time management strategies and prioritizing tasks effectively during busy periods.
- Continuously updated knowledge of industry trends, materials, and tools to provide high-quality services to clients.
Supervisor
Amazon Warehouse
11.2016 - 12.2018
- Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Demonstrated commitment to the organization''s core values, leading by example and fostering a culture of excellence.
Check Out Operator
London International Supermarket
02.2016 - 10.2016
- Maintained a clean and organized checkout area, ensuring a positive shopping experience for patrons.
- Worked flexible schedule and extra shifts to meet business needs.
- Actively listened to customer needs, recommending appropriate products or services when necessary.
Sales Representative Officer
The Brand House
01.2005 - 09.2015
- Enhanced client satisfaction by addressing concerns promptly and providing exceptional service.
- Generated additional sales opportunities with upselling and cross-selling techniques.
- Increased sales revenue by identifying and targeting high-potential accounts.
Education
No Degree - Economics
Ebene State Secondary School
Ebene Reduit Mauritius01.1999
Skills
- Customer Service
- Store operations
- Team Leadership
- Employee Motivation
Timeline
Shop Manager
Worth Its Weight
01.2020 - Current
Engraver
The Perfume Shop
01.2019 - 12.2019
Supervisor
Amazon Warehouse
11.2016 - 12.2018
Check Out Operator
London International Supermarket
02.2016 - 10.2016
Sales Representative Officer
The Brand House
01.2005 - 09.2015
No Degree - Economics
Ebene State Secondary School
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