Shabneez Begum Nuckcheddy
Phoenix,PW
Summary
Dynamic and results-driven Senior Client Advisor at Blue Connect Ltd, specializing in reservation management. Expertly enhanced booking accuracy and streamlined real-time room availability, showcasing strong attention to detail and exceptional customer service skills. Proven ability to optimize processes and elevate client satisfaction in a fast-paced environment.
Overview
4
4
years of professional experience
Work History
Conseiller Clientèle Senior
Blue Connect Ltd
12.2021 - Current
- Managed guest reservation requests using a comprehensive system.
- Processed new bookings to ensure accurate guest reservations.
- Maintained and updated reservation records for seamless guest experiences.
- Adjusted room availability in real-time to optimize occupancy.
Education
HIGHER SCHOOL CERTIFICATE - SOCIOLOGY, FRENCH, LITERATURE IN ENGLISH
BELLE ROSE STATE SECONDARY SCHOOL
12-2019
HIGHER SCHOOL CERTIFICATE - FRENCH, LITERATURE IN ENGLISH
BELLE ROSE STATE SECONDARY SCHOOL
12.2018
SCHOOL CERTIFICATE - FRENCH, ENGLISH LANGUAGE, ISLAMIC RELIGION AND CULTURE, MATHEMATICS, PHYSICS
BELLE ROSE STATE SECONDARY SCHOOL
12.2016
BA (HONS) - MEDIA, COMMUNICATION AND JOURNALISM
OPEN UNIVERSITY OF MAURITIUS
ReduitSkills
- Virtual communication
- Patience under pressure
- Proactive engagement
- Email correspondence
- Data entry speed
- Bilingual
- Data entry
Hobbies and Interests
- Reading
- Painting
- Playing Badminton
- Cooking
Personal Information
- Date of Birth: 08/31/99
- Marital Status: Single
Phone Number
+2306980175, +23058138548
Timeline
Conseiller Clientèle Senior
Blue Connect Ltd
12.2021 - Current
HIGHER SCHOOL CERTIFICATE - SOCIOLOGY, FRENCH, LITERATURE IN ENGLISH
BELLE ROSE STATE SECONDARY SCHOOL
HIGHER SCHOOL CERTIFICATE - FRENCH, LITERATURE IN ENGLISH
BELLE ROSE STATE SECONDARY SCHOOL
SCHOOL CERTIFICATE - FRENCH, ENGLISH LANGUAGE, ISLAMIC RELIGION AND CULTURE, MATHEMATICS, PHYSICS
BELLE ROSE STATE SECONDARY SCHOOL
BA (HONS) - MEDIA, COMMUNICATION AND JOURNALISM
OPEN UNIVERSITY OF MAURITIUS