Seviyen Poinen
Vacoas,PW
Summary
Detail-oriented IT Support Specialist with hands-on experience in computer maintenance and troubleshooting. Skilled in resolving hardware and software issues while maintaining efficient computer systems. Committed to delivering quality technical assistance and supporting teamwork in diverse environments.
Overview
3
3
years of professional experience
Work History
handy worker special class
Municipal Council of Vacoas Phoenix
vacoas
09.2024 - 01.2026
- Delivered customer service through prompt inquiry responses, complaint resolution, and timely issue addressing.
- Reviewed files, records, and documents to provide accurate information and timely responses to requests.
- Maintained and updated filing, inventory and database systems, manually or using computer.
- Answered telephones, directed calls, and took messages.
- Selected appropriate materials and color palettes for projects.
- Collaborated with clients to understand their decoration preferences and styles.
- Installed decorative elements such as curtains and wall art in client spaces.
- Coordinated project timelines and delivery schedules with vendors to ensure seamless execution of installations.
- Recommended furniture arrangements to enhance space functionality and align with client preferences.
- Provided guidance to team members on various decorating techniques.
- Maintained a clean work environment during installation process.
food production trainee
la pirogue and casela
black river gorge
03.2023 - 03.2025
- Assisted head chef in meal preparation and sourcing quality ingredients for diverse menu options.
- Operated production machinery to enhance workflow efficiency in food preparation.
- Collaborated with team members to ensure a clean and organized workspace, promoting safety and efficiency.
- Followed safety protocols to minimize risks during production activities.
- Participated in training sessions on equipment operation and safety practices.
- Supported cooking staff during peak service times to ensure smooth operations.
- Cleaned and sanitized kitchen equipment, utensils and work stations.
- Observed food safety and sanitation protocols to reduce germ spread.
- Prepared workstations with ingredients and tools to increase efficiency.
- Monitored temperatures of prepared food and cold-storage areas.
Education
High School Diploma -
WISDOM IN TECH
QUATRE BORNE01-2025
School Certificates - 3 MaiSubject And PE Fasion Art Travel&tourism
N.saddul College
Vacoas La Caverne02-2023
High School Diploma -
VTI
VACOAS09-2026
Skills
- Home repair
- Tool selection
- Worksite safety
- Production efficiency
- Time management
- Attention to detail
- Problem solving
- Customer service
- Complaint resolution
- Team collaboration
- Database management
- Production efficiency
Timeline
handy worker special class
Municipal Council of Vacoas Phoenix
09.2024 - 01.2026
food production trainee
la pirogue and casela
03.2023 - 03.2025
High School Diploma -
WISDOM IN TECH
School Certificates - 3 MaiSubject And PE Fasion Art Travel&tourism
N.saddul College
High School Diploma -
VTI