SATYAM GENGADU
SURINAM,Mauritius
Summary
Assistant Bar Manager at Heritage Le Telfair known for high productivity and efficient task completion. Skilled in inventory management, staff training, and customer service enhancement. Excel at conflict resolution, team leadership, and workflow optimisation to foster positive guest experiences and streamline bar operations.
Dynamic bartender with extensive experience at New Mauritius Hotel Beach Paradis Beachcomber excelling in cocktail preparation and inventory management. Recognized for enhancing customer experiences through education on beverages and creating visually appealing drink displays. Committed to maintaining health compliance while fostering a welcoming atmosphere, ensuring guest satisfaction and operational efficiency.
Overview
4039
4039
years of post-secondary education
Work History
Bartender
New Mauritius Hotel Beach
LE MORNE CASE NOYAL, MU
- To organise and follow planning as per the Bar Manager.
- To prepared and Served guest on Bar Counter as per the Standard.
- To follow the closing Bar procedures.
- Stocked shelves with beer, wine, spirits, juices, sodas, garnishes, straws.
- Kept track of stock levels and ordered supplies as needed.
- Educated customers on different types of beer , rum or wine available at the bar.
- Prepared cocktails and other drinks according to customers' requests.
- Created attractive drink displays for special occasions.
- Ensured compliance with health and safety regulations in the workplace.
- Worked closely with kitchen staff to ensure food orders were delivered on time and accurately.
- Adhered to health safety regulations while handling food products as well as cleaning chemicals.
- Greeted customers, answered questions about menu items, took orders, and processed payments promptly and efficiently.
- Assisted in managing daily bar operations and staff schedules.
- Collaborated with bartenders to create innovative drink menus.
- Monitored inventory levels and placed orders for supplies as needed.
- Trained new staff on bar procedures and customer service standards.
- Ensured compliance with health and safety regulations during shifts.
- Handled customer inquiries and resolved service issues effectively.
- Maintained cleanliness and organization of the bar area throughout shifts.
- Collaborated with management team on ways to improve efficiency of bar operations.
- Performed regular maintenance on equipment such as blenders, ice machines, glassware.
Assistant Bar Manager
Heritage Le Telfair ER Hospitality
- Assisted in daily bar operations and inventory management.
- Trained staff on cocktail preparation and customer service standards.
- Coordinated special events and private functions at the venue.
Education
SIR GÂETAN DUVAL ÉCOLE HÔTELIÈRE
Ébène , Mauritius High School Diploma -
SIR GÂETAN DUVAL ÉCOLE HÔTELIÈRE
Ébène , Mauritius 01.2016 - 04.2017
MOOTOOCOOMAREN SANGEELEE
Riambel, Mauritius Some College (No Degree) -
KEATS COLLEGE
Chemin Grenier, Mauritius 01.2011 - 11.2012
Skills
- Stock management
- Health compliance
- Bar operations
- Customer relationship management
- Time management
- Sales enhancement
- Beverage mixing
- Effective communication
- Conflict resolution
- Attention to detail
- Problem solving
- Training staff
Timeline
High School Diploma -
SIR GÂETAN DUVAL ÉCOLE HÔTELIÈRE
01.2016 - 04.2017
Some College (No Degree) -
KEATS COLLEGE
01.2011 - 11.2012
Bartender
New Mauritius Hotel Beach
Assistant Bar Manager
Heritage Le Telfair ER Hospitality
SIR GÂETAN DUVAL ÉCOLE HÔTELIÈRE
MOOTOOCOOMAREN SANGEELEE