Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Languages
Timeline
Generic
Sarah  West

Sarah West

Floreal

Summary

I am an Administrator that has been working in the non-profit and commercial business industry for over 15 years. I have a proven record of accomplishment in the fields I have worked in, developing from an assistant Administrative role to an Operations Director.

My skills include advanced project management, leadership, team training,communication and human resources. I have a strong work-ethic that is founded on integrity and trust.

Overview

14
14
years of professional experience
1
1
Certification

Work History

Virtual Oversight Analyst

Hemera Mall ( Mauritius) Ltd
06.2023 - Current
  • Help refine specific processes by analyzing current practices and developing strategies that will improve efficiency, productivity and profitability
  • Proved successful working within tight deadlines and a fast-paced environment.
  • Organized and detail-oriented with a strong work ethic.
  • Adaptable and proficient in learning new concepts quickly and efficiently.
  • Identified issues, analyzed information and provided solutions to problems.
  • Participated in team projects, demonstrating an ability to work collaboratively and effectively.
  • Cultivated interpersonal skills by building positive relationships with others.

EXECUTIVE OPERATIONS AND ADMINISTRATIVE ANALYST, SENIOR VIRTUAL ASSISTANT

SOUNDWAVES CO LTD
11.2022 - 05.2023
  • Oversee communications via email and phone calls
  • Set up the necessary communication avenues to streamline production
  • Provide remote administrative support overseas and locally as well as maintain and manage all virtual assistant administrative projects

VIRTUAL ASSISTANT

THE IMAGINATION TREE CHILD CARE CENTRE
04.2021 - 01.2023
  • Manage database of 120 children in Calgary, Canada
  • Oversee training application within the Centre among the staff and parents
  • Update social media pages and website content
  • Conduct weekly ZOOM calls with the Owners to discuss progress and weekly goals
  • Completed business correspondence, transcription, and data entry
  • Built and maintained excellent customer relationships through timely response to inquiries and going above and beyond to accommodate unusual requests
  • Managed phone and email correspondence and handled incoming and outgoing mail and faxes
  • Managed filing system, entered data and completed other clerical tasks

SENIOR OPERATIONS OVERSIGHT ANALYST

PIM CAPITAL MANAGEMENT
12.2021 - 09.2022
  • Coordinate new fund launches in conjunction with the account executive
  • Arrange and coordinate investment committee meetings with all advisors and sub-investment managers semi-annually
  • Arrange and coordinate valuation oversight committee meetings
  • Ensure all daily/monthly/quarterly reporting has been received and sent out
  • Ensure all MDD’s are submitted to the regulator and published timeously
  • Draft and coordinate annual management company reports

Supervisor

Morning Star School
01.2020 - 12.2020

- Worked as a Supervisor for an Accelerated Christian School (A.C.E) in Grade 4 in a class of 20 students



DIRECTOR OF OPERATIONS

LUXOS INTERNATIONAL BRANDS LTD
01.2010 - 01.2019
  • Liaised with prospective international fashion brands on company policies, requirements and contractual needs whilst incorporating this into Luxos Group as their partner/representative
  • Drove process innovation that saved the Luxos Group an average of 15% in costs annually
  • In charge of monthly inventory management and planning including stock take, delivery, and returns across Africa
  • Managed all logistical and operational aspects of the Luxos Group based in Mauritius, Botswana, Zimbabwe, and South Africa
  • Developed filing and organizational practices and processes
  • Managed all travel planning and arrangements of Directors and Sales Executives
  • (including preparing budgets and forecasting requirements based on quarterly company goals.)

Education

Charles Telfair Institute

Skills

  • Organization and Prioritization
  • Detail Oriented
  • Time management
  • Discretion
  • Flexibility and Adaptability
  • Department oversight

Accomplishments

BEST MANAGEMENT STUDENT

2009

TAFE UNIVERSITY

WESTERN AUSTRALIA

Certification

Accelerated Monitors Certificate



Languages

English
Native language
French
Intermediate
B1
Creole
Beginner
A1

Timeline

Virtual Oversight Analyst

Hemera Mall ( Mauritius) Ltd
06.2023 - Current

EXECUTIVE OPERATIONS AND ADMINISTRATIVE ANALYST, SENIOR VIRTUAL ASSISTANT

SOUNDWAVES CO LTD
11.2022 - 05.2023

SENIOR OPERATIONS OVERSIGHT ANALYST

PIM CAPITAL MANAGEMENT
12.2021 - 09.2022

VIRTUAL ASSISTANT

THE IMAGINATION TREE CHILD CARE CENTRE
04.2021 - 01.2023

Supervisor

Morning Star School
01.2020 - 12.2020

DIRECTOR OF OPERATIONS

LUXOS INTERNATIONAL BRANDS LTD
01.2010 - 01.2019

Charles Telfair Institute
Sarah West