Sanjeevi Venkatasami
Flacq,Mauritius
Summary
Detail-oriented and bilingual professional with over six years of experience in content evaluation, coaching, and therapeutic facilitation. Skilled in managing sensitive information, maintaining accuracy under pressure, and supporting user wellbeing through empathy and objectivity. Adept at analyzing behavioral content, identifying risk indicators, and applying policy compliance standards. Passionate about creating safe digital environments and upholding community integrity with professionalism and care.
Overview
8
8
years of professional experience
6063
6063
years of post-secondary education
1
1
Certification
Work History
Emotions & Mindset Life Coach
Sunspire Life Coaching
10.2024 - Current
- Conduct online coaching sessions focusing on stress management, emotional resilience, and communication skills.
- Evaluate client narratives to identify thought patterns, emotional triggers, and behavioral risks — translating insight into actionable strategies.
- Maintained objectivity and professionalism while handling sensitive personal disclosures in compliance with ethical coaching standards.
- Create digital programs and content promoting emotional wellbeing, mindfulness, and resilience.
- Reached 37,000+ of people on social media platforms in three months through educational contents.
Therapeutic Community Facilitator
Centre De Solidarité Pour Une Nouvelle Vie (CDS)
08.2020 - 09.2024
- Facilitated daily therapeutic group and individual sessions, guiding clients through emotional recovery, behavioral management, and resilience development.
- Reviewed sensitive case information and maintained detailed reports, ensuring accuracy, confidentiality, and compliance with institutional standards.
- Conducted behavioral assessments to identify emotional triggers, risk indicators, and progress markers — applying analytical reasoning and objectivity.
- Led workshops on communication, empathy, and personal development, fostering a culture of respect and emotional awareness.
- Collaborated closely with psychologists, medical professionals, and social workers to design and implement holistic recovery plans.
- Monitored behavioral data to detect signs of relapse or risk, ensuring timely intervention and safety measures.
- Managed conflict situations between clients with calm, empathy, and fairness — maintaining neutrality under emotional pressure.
- Trained and supervised new facilitators and volunteers, providing guidance on ethics, communication control, and reporting standards.
- Designed and implemented structured reintegration programs, helping clients transition to independent living and stable employment.
- Coordinated awareness campaigns addressing mental health stigma, gender sensitivity, and emotional wellbeing at community level.
- Developed a standardized reporting system to improve communication between facilitators and administrative staff.
Public Relations Officer (YAM)
Mauritius Family Planning & Welfare Association (MFPWA)
12.2017 - 11.2019
- Reviewed and moderated communication materials to ensure ethical accuracy and compliance with organizational guidelines.
- Managed sensitive social topics (gender, health, relationships) with discretion, empathy, and factual clarity.
- Coordinated youth awareness workshops on communication, online responsibility, and social conduct.
- Worked collaboratively across teams to maintain brand integrity and respectful engagement in public forums.
Education
MBA - Business Administration
Academy Europe Open University
Diploma - Mental Health
Asean Open University
Bachelor of Science - Social Sciences
University of Technology, Mauritius (UTM)
Skills
- Strategic Management
- Content analysis & risk evaluation
- Emotional Intelligence
- Confidentiality & ethical decision-making
- Analytical thinking & accuracy
- Digital literacy & moderation tools
- Conflict resolution & de-escalation
- Policy interpretation & compliance
- Attention to detail & reporting
- Team collaboration & adaptability
Certification
- Certified NLP Practitioner & Life Coach – Auspicium
- Certified Substance Abuse Rehabilitation Professional (SARP) – Centre De Solidarité
- Certified Therapeutic Art Life Coach – Transformation Academy
- REBT: The Science of Reprogramming Your Mind – Asean Open University
- Leadership & Team Development – International Business Management Institute (IBMI)
Accomplishments
- Strategic Communication Model – CDS: Developed a comprehensive mission and values framework to guide internal communication and employee alignment within the therapeutic community setting.
- Residential Orientation Handbook – CDS: Authored a detailed policies and procedures manual covering unit service management, logistics, program operations, and inter-unit coordination to support residential care.
- Youth Substance Abuse Campaign – MFPWA: Designed impactful awareness posters and banners for MITD students, rolled out during International Youth Day to educate youth on the risks of alcohol and drug abuse.
Personal Information
Title:
Languages
English
Advanced
C1
French
Upper Intermediate
B2
Mauritian Creole
Proficient
C2
Timeline
Emotions & Mindset Life Coach
Sunspire Life Coaching
10.2024 - Current
Therapeutic Community Facilitator
Centre De Solidarité Pour Une Nouvelle Vie (CDS)
08.2020 - 09.2024
Public Relations Officer (YAM)
Mauritius Family Planning & Welfare Association (MFPWA)
12.2017 - 11.2019
MBA - Business Administration
Academy Europe Open University
Diploma - Mental Health
Asean Open University
Bachelor of Science - Social Sciences
University of Technology, Mauritius (UTM)