Sanjana Tookaram
Moka
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Cashier Assistant
Winner's
12.2016 - Current
- Met customer needs through polite, friendly and attentive service.
- Cleaned and sanitized cashier workstation and scanning area.
- Helped customers complete purchases, locate items, and join reward programs.
- Trained new cashier team members in customer service and money handling processes.
- Worked with other associates to support cashiers and management needs.
- Maintained current knowledge of store promotions and highlighted sales to customers.
- Addressed and resolved complaints quickly to maintain customer satisfaction.
Sales Girl
Multi-Decor
01.2015 - 12.2016
- Accepted and processed product returns.
- Drove team revenue totals by bringing in top sales numbers.
- Developed and implemented sales strategies to increase profits.
- Generated weekly and monthly reports on sales performance to provide recommendations to meet sales goals.
- Trained and mentored new sales representatives.
- Used customer insights to develop innovative sales strategies to increase sales.
- Listened to customer needs and desires to identify and recommend optimal products.
- Built customer loyalty and retention by delivering excellent shopping experiences.
Sales Girl
Two One Two Ltd
10.2012 - 05.2014
- Accepted and processed product returns.
- Drove team revenue totals by bringing in top sales numbers.
- Developed and implemented sales strategies to increase profits.
- Generated weekly and monthly reports on sales performance to provide recommendations to meet sales goals.
Cashier
Winner's
09.2011 - 07.2012
- Greeted customers entering store and responded promptly to customer needs.
- Built relationships with customers to encourage repeat business.
- Worked flexible schedule and extra shifts to meet business needs.
Education
No Degree - Mathematics
Pattern College
Rose Hill11.2011
Skills
- Flexible Schedule
- Critical Thinking
- Recordkeeping
- Front Desk Operations
- Relationship Building
- Cash Handling
Certification
- Universal ICT Education Programme Training
Timeline
Cashier Assistant
Winner's
12.2016 - Current
Sales Girl
Multi-Decor
01.2015 - 12.2016
Sales Girl
Two One Two Ltd
10.2012 - 05.2014
Cashier
Winner's
09.2011 - 07.2012
No Degree - Mathematics
Pattern College
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